Hotel Dekat Charles River

"All good"

"Staff was accommodating."

"very well run"

"Clean rooms"

"Room smelled like dirty diapers. No one at the front desk to answer my phone call several times. No one at desk when I had to physically go there. Long wait times for someone to show up. overflowing garbage at the exterior side entrance for parking. halls and elevators unkept. Same dirty items all week on the floors. pool was closed all week. night supervisor was rude when approached about the Pool. I was attending class all week, and for what I was charged (double what Sheraton was charging...

"1st time in this country and 2nd ever flight, the staff and hotel room put my mind at ease. Everyone friendly, rooms comfortable lovely breakfast choices"

"Nori was the best ! She was so nice to me and my kids while we stayed there and we are currently going through a rough time and she made our stay so much better ! I genuinely feel like she deserves a raise ! :) Nori you rock my love <3"

"A"

"The staff was fine, check-in was fine. No room cleaning unless you asked for it. Trash stayed in the hall until the day shift. The room clean. The breakfast was standard Fairfield Inn turkey sausage, eggs, nondescript pastries from the local grocery store. The shower was great. Sadly the wrong size door had been installed and the door seal was loose. My wife, 38 year old son and I were in Walpole for a funeral. Marriott takes full advantage of their market dominance in the area as they...

"What a wonderful home away from home! The rooms were very spacious and easily accommodated our family of 4. We had a lot of luggage and didn’t feel like we were tripping over them. We were attending two big family events, and the space allowed us all to get ready hassle free. The front desk staff on Wednesday evening and Thursday 5/20-5/21 was the best! All of our needs were met with courteous and prompt attention. The property had a lot to offer, although we didn’t take advantage of them due...

"Great staff and room. I’ll book here again."

"Close to MBTA"

"Great staff"

"Plenty of parking!"

"Though older property it was very well maintained and run. Breakfasts was surprisingly delicious and plentiful"

"Very friendly staff. Clean rooms. Wasn’t a fan of the Bistro. Purchased a Buffalo chicken sandwich, didn’t taste Buffalo, to much blue cheese, and the chicken patty tasted not fully Cooked. I also waited 2 hours to get food, cook was running an hour late and the oven wasn’t working, only the fryer. Great stay but don’t purchase the food."

"Poor customer service"

"Breakfast was very simple, almost non existent. We stayed 4 nights. Didn't have room service until the last day. Had issues on getting extra pillows."

"The place has everything that is necessary for a comfortable stay. Ample food options within a walking distance. Proximity to Natic mall was an added advantage."