Hotel Keluarga di Central Phoenix

"was good"

"The property was great. I am disappointed that when I arrived to check in, the front desk agent said I needed to pay for the room upfront on top of the incidental charge. I have never had to pay for a room upfront. When I asked why, all she said was the system required it. 1. It made me feel like your hotel doesn’t trust that I can afford the room or I will pay. 2. Train your employees to have better answers with actual reasons behind it."

"Unique hotel with convenient access in downtown Phoenix "

"Staff very helpful with information about chase field and how to get there where to park "

"Staff were fantastic and allowed for early check in. The room was a good size and nicely appointed. However, the bed was sunken and the rug was very dirty. Otherwise, great experience. "

"This is a great hotel and we were very happy with our stay. The front desk was great and made check in super fast and easy. The location is great and the pool and outside bar were also something we liked. "

"Great stuff. Friendly atmosphere."

"I was very impressed with this property as most holiday inns are not that great but I would recommend it and I would stay there again."