Hotel di Castleton

"Dear Management / Guest Relations Team, I am writing to formally log a serious complaint and request a full refund regarding my two-night stay in Room 624 at the Hampton by Hilton Rochdale (October 15 to October 17, 2026). I paid a total of £163 for the room, plus additional parking charges of £5 per day. Having completed 12 days of hard work, I booked this stay specifically looking for a peaceful environment to rest and sleep. Instead, the accommodation and service experienced fell...

"A welcomed change to your typical hotel stay. Will be back."

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"Staff were wonderful"

"Great stay the hotel has an excellent atmosphere. Staff weee extremely helpful and always happy to assist where they could. Food in the restaurant at night was superb as was the full emglybreakfast. Rooms are small but functional but clean and all that you need. Bed was comfortable shower was great."

"A classy hotel well located by the Manchester Metropolitan University campus. The staff will go above and beyond to make sure that your stay is as comfortable and enjoyable as possible. The breakfast is varied and of quality. I would highly recommend this hotel!"

"The room ant super clean but acceptable but the bedsheet was awfully rough"

"We were in an accessible room. It was brilliant. The bathroom and shower was fantastic. I could do everything myself. The only thing I would suggest is that the shower products be left near the shower and the hand-wash nearer the sink. Great to have all the products there but hard to access from the shower or sink. The towels were amazing. Great quality and size and it was brilliant having flannels. Not many hotels provide flannels. The staff were amazing. Always very friendly, opening...

"Excellent choice for an overnight stay in Manchester. Very convenient for shopping, trams, theatre and places to eat Check in quick and easy Bed and pillows very comfortable Very clean Good bathroom with lovely toiletries Good bar/lounge Staff very helpful. Especially Ryan on the front desk who helped me when I left my sleep headband behind. It was found and returned to me very quickly"

"Great location to Piccadilly train station easy check in and check out lovely big clean room and nice staff"

"Hotel Indigo is a lovely stay, so convenient for the city centre and has everything you need. The breakfast is a fantastic variety and the poached eggs were incredible. The only downside to our visit was a lack of hot water due to boiler issues"