Hotel Keluarga di Bukit Pleasant

"The front desk Hardeep was very friendly accommodating, helpful and professional. The room was clean and very comfortable. I would definitely recommend, and will stay again in the future!"

"There was a water leak in the bathroom that seeped from under the flooring. I had to lay towels down to walk in there. In addition, it sounded like they were doing construction in the room above me with thumping and things rolling across the floor. It was very loud and kept me from sleeping. That room should never have been rented! I checked out early because of this, but staff said I could not get a refund for the two days I had reserved! I had to file through Expedia, which then told me I had...

"Great location and amenities. Cleanliness is a must and this hotel has met our expectations so far. We’ve thoroughly enjoyed our stay the multiple times returning to visit family. The staff is helpful and friendly. The valet team is amazing! Thank you for the great service and hospitality. Keep it up!"

"The entire site was a construction site. Let me repeat that. Everything everywhere was being painted, rugged, replanted, or updated. It looked like the work was going well, and I'm sure it will be a nicer place when it is done, but I would not have stayed here if I knew it was a construction site."