Hotel Dekat Buckroe Shopping Center

"No problem "

"My room was very dusty. The hotel was fine for a one night stay while we visited Hampton University."

"The room was clean. The gentleman at the front was very friendly. Only downside was literally waiting 30 minutes to take a shower because that’s how long it took for the hot water. "

"No breakfast wasnt available. No one to work kiitchen"

"We arrived at the hotel, check in was a little concerning. There was an issue with the terminal, and our card was inadvertently charged twice. We went back to the desk after going to our room and realizing the error. When we approached the gentleman at the desk (not the same individual which checked us in), he was adamant the error did not occur. Of course we weren't going to let that go. No worries, the next morning, we approached the manager with the same issue, and he quickly rectified the...

"Dirty and rude staff"

"The front desk manager was incredible and went above and beyond in her customer service skills! "

"Dogs barking for over an hour at 7am. Someone trying to kick a door open and owners of the dogs fight and yelling because the dogs pooped all over the room"

"The bathroom wasn’t clean, the floors were dirty. The bed wasn’t comfortable. It was very loud all night. The area of town doesn’t feel safe. I wouldn’t stay here again."

"Room was clean but did not have a trash can other then bathroom. The beds were not very comfortable, shower pressure not great. Hot tub in the pool room was broken. 2 different days we went to pool and there were no towels. For the hotel we honestly expected more. Staff was extremely kind and helpful. "

"I wouldn’t book here the pictures are misleading "

"Was a last minute for this booking, I guess we got the old room instead of a newer room the linen on bed could have been little cleaner was stains all over sheets could not sleep on it had to buy sheets to relax. The towels need to be replaced stains and everything on the towels just not a good experience for me and my family."

"Broken windows with boards over them, a non smoking room that smelled like cigarettes and weed, did not feel safe here and never got refunded for a place we stayed all of ten minutes before leaving"

"This extended America is clean respectful hotel to stay in , great staff. "

"Wouldn’t recommend staying more than a night or two. Uncomfortable bed and not well cleaned bathrooms made me feel less than satisfied with my stay. Staff was still helpful though."

"I've stayed at many Quality Inn Properties, but this one left a really bad taste in my mouth. My room looked like it had not been cleaned very well. Refrigerated didn't work, there was a used spoon in the freezer part of the refrigerator. I had a few items that should have been refrigerated but couldn't. There was all kinds of hair in the tub. My mattress would not stay stationary on the frame. I had what looked liked a dirty pillow case. Let's just say it was no longer white. Around 1 in the...

"Nice clean room. Bed and pillows real comfy. Friendly staff and located nice facinity of Hampton Coliseum and Mall. Pool was not as inviting. But overall stay was good and would stay again."