Hotel Dekat Nickerson Plaza

"It’s just quite and cheaper for me"

"Great, would definitely come back again."

"First I want make it clear the customer service at this establishment was superb. The front desk clerk, Terrance was immediate and intentional at check in. He offered a choice of floor for our stay. Having a first floor room was a plus after a long eight hour drive. However upon entering the room the musty, moldy smell was overpowering. My daughter immediately wanted to get another room. Again the front desk clerk, Terrance was super accommodating and wanted to know what issues there were in...

"This was the second time I’ve stayed at this hotel. Great complimentary breakfast. Room was very clean. Friendly and helpful staff. Great parking. This hotel will be my choice when visiting family in Newport News, Virginia."

"The staff was so friendly and helpful loved it thank you so much"

"I enjoyed my stay. The breakfast menu need to include some non pork meat options."

"Staff need training… processed wrong charges upon check out"

"Breakfast and parking were good."

"We were really disappointed that we had to pay $13 for parking. We were not aware of this additional charge."

"Great stay"

"Great stay.!!"

"Appearance of room was ok but pulled the blankets back and it appeared that someone had been sleeping in the bed prior to my arrival. Called front desk was told by Crystal that the sheets were changed (NOT). Front desk said they don’t have anyone to come change the sheets but if I wanted to come downstairs and get a set of sheets & make up the bed myself, for which I did. There also was someone’s pubic hair on the mattress cover. I removed it and sprayed Lysol on the bed and around the room....

"the staff were friendly and helpful they responded quickly to individual requests"

"The staff need to be more patient with their costumers"