Hotel Mesra Haiwan Kesayangan di Brusino Arsizio

"The room is very small, and the walls were dirty. I was placed in a room for a person with disabilities, even though I am not disabled, and I was not informed about this in advance. The room didn’t have a toilet seat, and the shower was неудобный, which was very surprising to me. When I went to the reception to ask what the problem was and why there was no toilet seat, I was told that it was a room for disabled guests as all other rooms are not available. I was quite surprised that I had been...

"Very nice and clean , friendly staff, will visit again"

"Staff was extremely helpful especially with an early morning checkout. TV did not work the whole time, and room was bland but we booked for view and location, not luxuriousness of room. Small bathroom, but functional. Great drinks and nice breakfast. Breakfast was good and plentiful and was $15/person. Overall great stay and very convenient location beside ferry station. "

"An absolutely amazing stay! This place has one of the most breathtaking views of Lake Lugano—truly unforgettable. The staff are incredibly personable, warm, and friendly, and they go out of their way to make you feel welcome from the moment you arrive. The service was exceptional, and the atmosphere was peaceful and relaxing. If you’re looking for stunning scenery and genuine hospitality, this is the perfect place to stay!"

"Hotel was super convenient to and from the airport with their shuttle. You have to reserve a seat on the shuttle, so we let them know what time we were landing. Room was comfortable and had everything we needed. We had dinner and breakfast in the restaurant which was nice."

"Skønt sted! Vi fejrede nytår her og var her kun én nat. Men vi vil utrolig gerne besøge stedet igen og opleve det om sommeren. Stedet er som et slot dog med nye faciliteter som gør oplevelsen helt fantastisk! Der er ikke så mange værelser, så man følger sig taget godt imod af Ariana og de andre medarbejdere, som sørger for fin morgenmad og hvad man ellers kan ønske. Køleskab og dejligt badeværelse, og indretningen føles autentisk."