Hotel berdekatan Brotherswater

"スタッフはとても良かったです。 1号室の狭い部屋を予約したのは自分達の責任ですが、あまりにも狭すぎました。また、塩素？のような香りが強すぎて、ずっと窓を開けていましたが、香りに敏感な者にとっては、苦痛でした。シャワー、洗面台の排水が悪く水が流れにくく溢れそうになるまで、水が上がってきました。また、上の階の騒音が酷く、歩く音、トイレの音、シャワーの音が全てすごく響きました。洗面所のドアも壊れて閉まらなくなり、一晩開けっぱなしでした。流石に耐えかねて翌朝相談したら部屋を変更してくださいました。ご対応ありがとうございました。 朝食は美味しく、スタッフのお2人の対応は、とても良かったです。"

"The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular...

"Great location and friendly staff"

"We booked Holbeck Ghyll as a special treat after two days of walking in the Lake District and were genuinely looking forward to it. The reality was a serious disappointment. The room was in a poor state of repair: mould on the bathroom ceiling, rusted window frames, failing grout and sealant with black mould in the tile joints, and paint peeling throughout the bathroom. These are not superficial issues — they represent basic maintenance failures that should not exist in any hotel, let alone one...

"Great friendly staffs, good choice of breakfast Good location Room is small for a room with 2 medium size dogs and two adults Small table fan provided for warm weather but it was dusty and noisy when turned on It would be nice to have a mini fridge in the room"

"Room was spacious and clean Staff were good/friendly;bar was good! Brkft was good with lots of variety/buffet Location was amazing, fronting onto Lake Windermere!! Stayed here on our Honeymoon, 50 years ago as well!! Parking was good Bed was good ———- Manager was not warm and welcoming! Pub food was ok but it was not a high standard."

"Room was on the roadside so no view and lower than the road so.o0eming the blinds meant people being able to see down into the room. Staff were friendly but their system for checking was odd, just a section at the end of the bar and online check in didn't work.so had to re do all the details. Breakfast system to order gluten free or vegetarian was to order at the bar not in the kitchen and then they brought it to you but you had to go back to the kitchen to get the rest of the meal. Breakfast...

"If you book a room with an outside hot tub double check you don’t get the Troutbeck room. The balcony is awful! Firstly, it is overlooked by a loft window above, so limited privacy and able to hear any conversations. On one side of the balcony there is two shipping containers stacked on top of each other, the other side an unkempt wall with a water feature attached. The water feature clearly hadn’t worked for sometime and was full of stagnant water. We raised this issue immediately but nothing...

"Met our expectations, lovely staff."

"Beautiful place to stop and enjoy great views of the Lake and take the ferry ride!"

"Excellent from receiving information about how to check in and out which made it very easy . Very clean room , Excellent location with parking . Very big comfy bed , big bathroom with separate shower cubicle .All in all Excellent place to stay while visiting the lakes"

"The hotel has a wonderful location overlooking Grasmere, the rooms are spacious and comfortable and the staff were all very friendly and helpful. Would certainly recommend staying here."

"Absolutely loved our stay. The hotel is lovely, the spa is amazing, definitely worth booking in for the full spa 3 hours, the food is good but to be honest it’s the staff that make it. Such a lovely bunch!"

"Managed to park in the outside car park but the 2nd one is a long way. "

"It was a stunning room and property. and amazing to see the Badgers in the evening. Clean, stunning location and friendly."

"Just about everything here is lovely. Nice garden, comfortable room, helpful staff and the main thing, best valley in the world. Xx"

"This is a really lovely hotel and our overall experience was wonderful. The staff was extraordinarily attentive without ever being intrusive. The food was excellent and our room was spacious and very tasteful. We highly recommend this hotel and we plan to stay there again in the future."