Hotel Spa di Bristol

"The castle was a true castle and maintained well. The staff is every area we’re kind and friendly. This is a very nice place to enjoy adult only accommodations and my wife and I would stay here again if ever in the area. Food was also top quality and served as if you were at a 5 star restaurant. "

"Personnel courtois et magnifique bâtisse."

"The room was very difficult to find. The floors of the hotel were like a maze. You had to go to the second floor to come back up the corridor to get to the first floor. We got lost and took us a while to find the room. The receptionist did say it was confusing to find, so they are aware of it, would be helpful if they had someone to take you to your room as its not straight forward. We were very excited to try out the restaurant, but the food was a little disappointing and didn’t live up to...

"Nice clean rooms, but the shower had quite advanced mould growing."

"Room was lovely except for noise you heard everything from road side … bin men road sweepers music drinkers ie . Spa pool sauna steam room excellent "

"Great hotel, beautiful building. Appreciating the hotel is family owned, it could do with a little modern tlc TV didn’t work in the bedroom for channels 1-4. Extractor fan in the bathroom didn’t work, towels are quite old, Check your dinner bill, we had 3 bottles of wine added to the bill but we’d only had 1 £25 bottle. We were being charged for 2 x £45 bottles we’d not had. When we called to get the tv satellite sorted in our bedroom it was the waiter and head waiter who attended our...

"Very nice, very pleasant and enjoyable. "

"The staff were helpful, the environment was clean, and the stay was generally peaceful with no disturbances. However, we were disappointed with the swimming pool facilities for families with children. There was no separate pool for kids, and the main pool was 1.3 metres deep. Surprisingly, the hotel had designated this pool for family and children's swimming sessions between 7:30 a.m. and 9:30 a.m., which did not seem practical or safe. There were also no safety aids available, and no lifeguard...