Hotel Mesra LGBT di Brentford

"Breakfast was great"

"I was astounded how expensive this hotel was for a pretty standard hotel. The staff gave me the wrong room number and I tried to get into the wrong occupied room. When I went to explain my plight the staff appeared burden by my request for the correct key and room and no apology was forth coming. I order a simple meal and was told the wait would be 30mins, 90mins later I was still waiting. When it arrived it was merely adequate. I would not stay here again."

"Had a fantastic stay. Special kudos to Mr. Abaas who went above and beyond to help with everything we needed. The breakfast was excellent too - fresh, varied, and a great start to each day. Enjoyed the use of the pool too. Very refreshing after those hot London days. Highly recommend!"

"The hotel carpets were water‑stained and grim, the air‑conditioning was dead on arrival, and the “solution” offered was a fan so weak it couldn’t cool a hamster. The curtains didn’t close, so I spent the entire night lit up like a shop window. Yes, the location is great, Sainsbury’s next door, but the mythical “free parking” might as well be listed under folklore. Unicorns are more common. Communication was a shambles from start to finish, and the manager and staff seemed genuinely unaware of...

"Room was spatious"

"This hotel is outstanding. Wonderful, helpful staff. Thoughtful amentities (like worldwide adapters in the hotel rooms). Upscale, with a luxurious spa and indoor pool. Excellent location close to sights (London Eye and Big Ben) and many restaurants. Delicious full breakfast and a very nice hotel bar. Was sad to leave and already planning our return!"

"Rooms were very clean and comfortable. Beds were comfortable after a long day spent sightseeing. The A/C was most definitely a plus as they were having warmer temperatures than normal while we were there."