Hotel Dekat Bluebell Railway - East Grinstead Station

"Easy and very convenient to my hospital visit"

"We stayed 1 night at this lovely, cozy and very spatious hotel. The reception staff were very friendly and helpful. We used the indoor pool, jacuzzi and steam room. Not many people there, so we had lots of space. The bathrooms were well equipped (hair dryer and amenities which I loved). When leaving the pool, I passed by the bar which looked lively and fun. Next morning, we had breakfast (English breakfast is their specialty). All good. Then we had a stroll around the property. They have a...

"Lovely room, very traditional."

"clean and tidy "

"Comfortable room, friendly staff in a lovely location. For the modest price that I paid, this place is great!"

"Beautiful building but lack of attention to detail. Upon arrival in spa, went to make a cup of hot tea and there was no sugar or stir sticks or spoons. Wanted to enjoy the hot tub before massage and it was like a barely warm bath plus the jets were spraying up at your face so you couldn’t sit without getting water in the face. Two lockers didn’t work. The massage staff was friendly but it was definitely fluff and buff- not much pressure so that was a disappointment. The main restaurant was fully...

"The room was as described, a bit like a motel arrangement, with rooms on the ground floor based around the courtyard area. Bathroom had a huge walk in shower, the water pressure was brilliant and soaps etc were lovely. Bed was comfy, ironing board, hairdryer and great coffee, tea and cookies. It was clean, spacious and comfy. Where we were disappointed was in the welcome - no information on eating, checking out or even pleasantries. We had chosen this place to stay as it was close to Gatwick,...

"The owners were very friendly and helpful. Alliw us to accommodate for late check out. The room was very clean and comfortable bed. Excellent full english breakfast. Definitely I recomend this place also is affordable. "

"My husband and I stayed on a Saturday night in November as a birthday treat. We stayed in the loft suite. This room is clean, cosy beautifully decorated. The bathroom is amazing ! We absolutely loved the jetted bathtub. It really was a selling point for us. Breakfast was very nice. Lovely fresh eggs. We enjoyed having our own private dining toom too. Paul was very nice and made us feel very welcome. We will definitely be coming back again. Thank you ."

"Very attentive staff"

"Ideal location for us as attending a wedding Friendly staff especially Riley very helpful"

"Really comfortable and clean hotel.Staff were excellent as was the breakfast. Would recomend a stay and the racing was great too."

"Such a cute room, very clean and cozy. Staff were super helpful and kind. I had the fish and chips, it was massive and very delicious!"

"This property is stunning. It has great access to the small villages nearby and its own property is situated on lots of beautiful acreage. The rooms are lovely, and the breakfast was outstanding. The staff contributed substantially to making this a wonderful day."

"Great place to stay and the owners are wonderful. Rooms are comfortable with loads of teas, coffee, hot chocolate and water. I didnt realise we could park there (for a fee) so I'd already booked parking.It's 5 minutes by cab to Gqtwick and the bus stop for Gatwick is right outside the Farmhouse. I'm sold, we're staying there everytime we fly from Gatwick. Great people to do business with. "

"Room was clean but very tired as was the building in general . Breakfast was plenty but cooked breakfast was not fresh as in sausages were hard to cut and bacon crispy and dry . Have stayed there many times in the past, it’s a lovely building in style but unfortunately hasn’t been lovingly cared for by Greene King brewery. Shower was hot and quite powerful but no shower/bath mat available was a case of do I break anything on my body trying to climb out of bath as so slippery "

"Well located friendly helpful staff…very good restaurant bar….quiet clean and reasonably priced…beware parking is overly expensive at 15 pounds a night which for location is robbery"

"I think the property could be managed better. There was no fridge in the room which was very inconvenient - I wanted to keep my drinks cold but couldn't. The bathroom amenities were very basic and no bath salts, soap by the bath area for example. The room balcony should be cleaned daily- it is full of pigeon poop. Otherwise, the property itself is lovely and historic, there's alot of potential to make this hotel a 5 star place, but you need a good management to be able to do this. The restaurant...

"O. K but not exceptional. Had a chipped saucer under my teacup. I would not have thought it difficult to find an jnchippef saucer since I was alone at breakfast! "