Black Hawk hotels from RM281

"The property was clean and the room was mostly clean. When a property is as welcoming and inviting as this, one would expect clean mirrors. Oversight on housekeeping. The pool area incredible! Next time we’ll be better prepared for this area. The communication between front desk and housekeeping was lacking. Non-existent. In my opinion. Clean towels and glasses should not have been a big request, but it wasn’t met. Overall we were happy, but it’s not a 5 star."

"Was disappointed we couldn’t get Starbucks drinks as we were told the machine was broken."

"The room was nice. The cleaning staff pounded on the door hours before check out. There was no one at the front desk to check in."

"Staff was excellent, upgraded my room because of my rewards! Excellent hospitality and hotel."

"Room service was great and the amenities were excellent "

"The woman at the front desk was lovely and extremely helpful. The rooms, however, were not great. The first room I was put in, there was no bath plug, no microwave, and no refrigerator even though those things were advertised when the room was booked. The bath was also running when I walked in for the first time. The second room, there was also no bath plug, microwave, or fridge, and this time the bath looked like it still needed to be cleaned. The third room had a bath plug, but no microwave and no fridge, and the room smelled like body odor."

"Great location but it was quite expensive and a little dated"

"The restaurant in the bar were great. The property is very nice. However, it would be even better if it had a pool. "

"Stay was nice and room was great! Would be nice to have complimentary coffee and hot water"