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Ulasan tentang The Arden Hotel & Leisure Club

3 out of 5
The Arden Hotel & Leisure Club
Coventry Road, Bickenhill, Solihull, England

Ulasan

8.4

Sangat Baik

Penilaian 10 - Cemerlang. 442 daripada 1002 ulasan" "
Penilaian 8 - Baik. 347 daripada 1002 ulasan" "
Penilaian 6 - Boleh diterima. 124 daripada 1002 ulasan" "
Penilaian 4 - Lemah. 50 daripada 1002 ulasan" "
Penilaian 2 - Teruk. 39 daripada 1002 ulasan" "

8.4/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

7.6/10

Keadaan hartanah & kemudahan

7.8/10

Mesra alam

Ulasan

8/10 Baik

alex

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice, always stay here, really convenient for NEC
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Jean

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Friendly and very welcoming staff. Rooms comfortable and quiet. Will definitely use again. Takes only 10 minutes to walk to Resorts World Arena (recently opened knew access)
Menginap 1 malam pada Mei 2024

8/10 Baik

Sarah

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
great location from world resorts easy parking staff helpfull and bar food good too
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Maureen

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is our 3rd stay at the Arden hotel, staff are always friendly & helpful. Rooms are a good size and beds are comfortable. Breakfast is buffet style with the best range of breakfast items available all for £14.00 drinks included. It is very close to the Resort world complex Would fully recommend the arden hotel.
Menginap 1 malam pada Mei 2024

8/10 Baik

Angela

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ideally located for the venue we were attending at resorts world arena. Staff and food excellent
Menginap 1 malam pada Mei 2024

6/10 Boleh diterima

Louise

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
Convenient for a trip to the nec great parking room clean bed good but the hotel rooms and furniture are in need of updating. Very dated. No aircon the room was warm so opened the window which faced onto a busy and noiseless dual carriageway so didn’t get a good nights sleep. Maybe other rooms are better.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Stephen

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Perfectly placed for resorts world arena. Food and bar service excellent.
Menginap 1 malam pada Mei 2024

8/10 Baik

Adrian

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lovely room and facilities let down by the bathroom and no footpaths to the rear car park.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Joanne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great convenient hotel for seeing live concerts at the NEC
Menginap 1 malam pada Mei 2024

8/10 Baik

David

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Really handy for resorts world only 5 min walk .hotel very nice staff very helpful and polite
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Lincoln

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
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Menginap 1 malam pada Mei 2024

10/10 Cemerlang

John

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Five minutes walk for NEC
Menginap 1 malam pada Mei 2024

4/10 Lemah

Stefan

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Came in for one night 2 rooms, 3 people. On arrival parking is more than adequate on site and the outside areas pleasant. The foyer is very clean and bright, modern looking. Staff on the desk were friendly and helpful. Unfortunately this is where it goes downhill. Our rooms were opposite each other which was great although the rooms are very dated, sockets not tightened to back boxes and move if you touch them, tv not working in one room, lights are touch and go and often flicker. The room on the front of the property by the main road absolutely stank of smoke. It was overbearing and putrid. As we were there for an event our friend said that's fine, we're on a tight timescale so she would just open the window and it'll be aired out by the time we get back from our show. How wrong were we. Room seems to have smoke ingrained into the furnishings despite having been aired 11 hours before returning. Room key then refused to work on one room. Fortunately the staff sorted that very quickly for us. The smokey room still stank when we left the following morning. Surely with such a pungent odour the hotel knew about it. This was complained about in the morning. Just to top off that particular room our friend noticed while packing up in the morning a large piece of bodily fluid smudged into the wall. Water pressure is extremely poor. Toilet flush buttons temperamental and hit and miss on working. Towels were rather rigid and horrible. Rooms are poorly insulated against noise.
Menginap 1 malam pada Mei 2024

8/10 Baik

alex

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good hotel, always stop here
Menginap 1 malam pada Mei 2024

8/10 Baik

amy

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
5mins walk to nec, nice pool and jacuzzi. Only downside was the Resturant food was warm not hot but the service was really really slow and it was nearly empty so it wasn’t because they were full. Staff at reception were friendly
Menginap 2 malam pada Apr 2024

8/10 Baik

Albert, Stibbard

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is a very smart hotel which is kept clean and tidy. It has a very nice bar, a restaurant and leisure club. I only used the bar but did eat there - the menu is very limited but fine for a bar. There is plenty of free parking and breakfast is available - I felt £14 was on the high side for what was an average breakfast. This isn't somewhere you'd stay for the scenery as it's surrounded by roads, railways and is right next to Birmingham Airport. I suspect the airport provides much of its business but, for me, the attraction was proximity to the NEC so I was very happy and comfortable at the hotel.
Menginap 2 malam pada Apr 2024

10/10 Cemerlang

FELIX

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice quiet hotel near the NEC Birmingham. Lovely staff. Only slight down side was the water pressure.
Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Helen

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Close to NEC
Menginap 1 malam pada Apr 2024

8/10 Baik

Mark

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024

8/10 Baik

Jackie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice hotel but feels a little jaded in places - taps very old and look dated. Facilities and staff very nice. Booking with Expedia meant it was room only which I hadn’t realised so had to book breakfast as extra
Menginap 1 malam pada Apr 2024

6/10 Boleh diterima

Donna

Pengembara perniagaan, Mengembara bersama kumpulan
On arrival the staff was very friendly and accommodating. We went to our room. It looked a bit dated but clean ish. In the bathroom it was obvious that someone had urinated in the toilet with flushing it. No toilet roll holder. When showering the bath was not emptying. We phone reception and as it was at night we was told we would have to report it in the morning and wouldn’t be able to use it tonight. Fortunately we knew others staying in the hotel so we used their shower.
Menginap 1 malam pada Apr 2024

8/10 Baik

Emma

Sukakan: Kebersihan
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Catherine

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lovely place, staff brilliant and restaurant was lovely
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Samaira

Mengembara bersama pasangan
Lovely stay nice clean towels and bedroom nice view had a comfortable stay with my husband
Menginap 1 malam pada Apr 2024

6/10 Boleh diterima

Lee

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Garth

Menginap 1 malam pada Mac 2024

8/10 Baik

Dean

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Hotel was a little dated and could use some modernisation and the breakfast was the same hotel breakfast you get everywhere, but overall was a great place to stay the staff were amazing and everything was on your doorstep
Menginap 2 malam pada Mac 2024

8/10 Baik

Jason

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Nice hotel & convenient for Resort Arena
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Catherine

Mengembara bersama keluarga
Sukakan: Kemudahan
Great check in, friendly and informative staff throughout. Nice bar area, great location to walk to resorts world. Room was dated but clean and functional. Comfortable bed. Great value for money
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Andrew

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I stayed here for a concert at the Arena. Ten minute walk from there and close to the airport too. Clean and tidy room and the bar and restaurant were excellent. Drinks and food well priced (the beers in the Arena were twice the price) and comfortable seating added up to a good stay. Breakfast was well worth the price. Good food and plenty of it. Would definitely stay here again
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Kevin, llanelli

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ideal for a visit to the nec Reasonable prices at bar and restaurant
Menginap 1 malam pada Mac 2024

6/10 Boleh diterima

Sam

Sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Robin

Mengembara bersama keluarga
We only stayed overnight to attend a concert, but we were very impressed with the hotel itself and the proximity to various music venues and shopping facilities.
Menginap 1 malam pada Mac 2024

6/10 Boleh diterima

Sarah-Jane

Mengembara bersama pasangan
Tidak sukakan: Kebersihan
Much more dated than expected. Needed a good vacuum
Menginap 1 malam pada Mac 2024

6/10 Boleh diterima

Charlotte

Mengembara bersama kumpulan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
The property is walking distance to the arena (5 mins) and free parking. The negative is the hotel is so warm, the corridors and bedrooms are boiling! The ‘aircon’ in the room doesn’t work and was extremely hot all night. Can’t open windows due to noise from the motorway. Would only recommend to stay here if you are visiting Resorts World and can handle a boiling hot bedroom
Menginap 1 malam pada Mac 2024

2/10 Teruk

tara

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024

8/10 Baik

Melissa

Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Amy

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Myself and my daughter stayed here as we was attending a concert at resorts world, it was only a short walk away, restaurants also near, our room was lovely and comfortable just right for our stay. We will definitely be back again soon. Thank you to the lovely staff also.
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Paige

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very close to the NEC and very quiet. I was pleasantly surprised as we were visiting for Crufts.
Menginap 1 malam pada Mac 2024

8/10 Baik

Graeme

Pengembara perniagaan, Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
Fair price for a reasonably good hotel . Staff friendly and helpful. Breakfast food was good. Location to NEC is very good . Definitely be going back Latty
Menginap 1 malam pada Mac 2024

8/10 Baik

Alison

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Annual trip, great location
Menginap 2 malam pada Mac 2024

6/10 Boleh diterima

Rob

Very overpriced because crufts was on. Mostly ok for a budget hotel.
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Susan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Gill

Menginap 1 malam pada Mac 2024

8/10 Baik

Sarah

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location for staying near to Resort World Arena and international train station.
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Lisa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Jennie

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Proximity to Resorts World is fantastic and being in a quiet location. Food was delicious although having to pre-book afternoon tea was disappointing. Breakfast was one of the best hotel breakfasts I’ve ever had, great selection and very freshly made and tasted wonderful. Leisure facilities and rooms were very good. Would definitely recommend and will be staying here again in the future.
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Tatenda

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 3 malam pada Feb 2024

4/10 Lemah

David

Staff were great Very poor decor Paint and walls were terrible
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

James

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
perfect for access to nec and arena
Menginap 1 malam pada Feb 2024