4/10 Lemah
Stefan
Mengembara bersama pasangan, Mengembara bersama kumpulan
8 Mei 2024
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Came in for one night 2 rooms, 3 people. On arrival parking is more than adequate on site and the outside areas pleasant.
The foyer is very clean and bright, modern looking. Staff on the desk were friendly and helpful.
Unfortunately this is where it goes downhill. Our rooms were opposite each other which was great although the rooms are very dated, sockets not tightened to back boxes and move if you touch them, tv not working in one room, lights are touch and go and often flicker. The room on the front of the property by the main road absolutely stank of smoke. It was overbearing and putrid. As we were there for an event our friend said that's fine, we're on a tight timescale so she would just open the window and it'll be aired out by the time we get back from our show. How wrong were we. Room seems to have smoke ingrained into the furnishings despite having been aired 11 hours before returning. Room key then refused to work on one room. Fortunately the staff sorted that very quickly for us.
The smokey room still stank when we left the following morning. Surely with such a pungent odour the hotel knew about it. This was complained about in the morning.
Just to top off that particular room our friend noticed while packing up in the morning a large piece of bodily fluid smudged into the wall.
Water pressure is extremely poor. Toilet flush buttons temperamental and hit and miss on working. Towels were rather rigid and horrible. Rooms are poorly insulated against noise.
Stefan
Menginap 1 malam pada Mei 2024