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Pacific Palace Hotel

A large cruise ship docked at a port with a modern building nearby. - Pacific Palace Hotel (Batam)

A grand lobby with marble floors, a central display of a cruise ship, and a staircase with ornate railings. - Pacific Palace Hotel (Batam)

A large indoor swimming pool with multiple lanes, surrounded by lounge chairs and a glass-enclosed area with a view of the interior. - Pacific Palace Hotel (Batam)

A multi-level atrium with a central elevator, ornate columns, and statues on the upper levels. - Pacific Palace Hotel (Batam)

A spacious hotel dining area with multiple tables and chairs, a central buffet, and a ceiling mural depicting cherubs. - Pacific Palace Hotel (Batam)

Close to Nagoya Hill Mall, Pacific Palace Hotel provides a nightclub, a poolside bar and a corner/local shop. Indulge in aromatherapy, a body treatment and a facial at Adorabella Massage, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Very good

Popular amenities

Pool
Hot tub
Spa
Parking included
Free Wi-Fi
Restaurant

RM214 total

includes taxes & fees

13 Sept - 14 Sept

Room options

Check availability for these dates

Tonight

Sept 9 - Sept 10

Tomorrow

Sept 10 - Sept 11

All rooms

1 bed

2 beds

3+ beds

Showing 15 of 15 rooms

A hotel room with a bed, a desk with a laptop, a chair, and a TV on a stand.

Cabin Double Room

Exceptional

23 sq m
1 bedroom
Sleeps 2
1 Queen Bed
Free Wi-Fi

A hotel room with a large bed, a bedside table with a phone and magazines, a desk with a lamp, and a mirror on the wall.

Deluxe Double Room

Wonderful

41 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

A hotel room with two beds, a desk, a chair, and a mirror.

Deluxe Twin Room

42 sq m
1 bedroom
Sleeps 2
2 Large Single Beds
Free Wi-Fi

A hotel room with two beds, a desk, a chair, and a mirror.

Deluxe Triple Room

Very good

41 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Large Single Bed
Free Wi-Fi

A hotel room with two beds, a desk, a chair, and a window with red curtains.

Standard Twin Room

Exceptional

24 sq m
1 bedroom
Sleeps 2
2 Large Single Beds
Free Wi-Fi

A living room with two sofas, a coffee table, a TV, and a cabinet.

Executive Double Room

53 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

A bedroom with a bed, a TV, a tent-like play area, and a wall with a cartoon character.

Sanrio Kids Room

41 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Single Bed
Free Wi-Fi

A hotel room with a bed featuring a Cars-themed duvet cover, a large mural of Cars characters on the wall, a TV mounted on the wall, and a window with curtains.

Cars Kids Room

41 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Single Bed
Free Wi-Fi

A hotel room with two beds, nautical-themed bedding, a mural of the sky with clouds and hot air balloons, and a small table with a lamp.

Captain Kids Room

42 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Single Bed
Free Wi-Fi

A hotel room with a bed, a TV on a stand, a wardrobe, and a curtain.

Pacific Suite

78 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Single Beds
Free Wi-Fi

A hotel room with a large bed, a desk with a chair, a desk lamp, and a decorative chair.

Palace Suite

119 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Single Beds
Free Wi-Fi

A spacious bedroom with a large bed, a vanity, and a red curtain.

President Suite

231 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Single Beds
Free Wi-Fi

A bathroom with a glass shower enclosure, a white sink, a dark countertop, and a wooden door.

Deluxe Double Room

Sleeps 2
1 King Bed
Free Wi-Fi

A hotel room with a bed, a desk, a chair, and a laptop.

Deluxe Triple Room

Sleeps 3
1 Single Bed and 1 Queen Bed
Free Wi-Fi

A hotel room with two beds, a desk, a chair, a mirror, and a bathroom door.

Deluxe Twin Room

Sleeps 2
2 Single Beds
Free Wi-Fi

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About the area

Nagoya (Lubuk Baja), a neighbourhood in Batam, is home to Pacific Palace Hotel. Travellers who have shopping on the agenda can visit Nagoya Hill Mall and Grand Batam Mall, while those looking for another kind of activity may want to check out Batam Centre Ferry Terminal. Looking to enjoy an event or a game while in town? See what's going on at Xtreme Skate Park, or consider a night out at Dusit Thani Laguna Singapore. Visit our Batam travel guide

JL Duyung Sei Jodoh, Batam, Batam Island, 29432

What's nearby

Nagoya Hill Mall
15 min walk - 1.3 km
Grand Batam Mall
3 min drive - 2.7 km
BCS Mall
3 min drive - 3.0 km
Batam Centre
15 min drive - 14.9 km
Batam Center Shopping Area
15 min drive - 14.9 km

Getting around

Batam Batu Besar (BTH-Hang Nadim)
26 min drive

Restaurants

Golden Palace
1 min walk
Morning Bakery
9 min walk
Kuta Kute Cafe & Resto
9 min walk
RM Bundo Kanduang
3 min walk
Ayam Bakar Taliwang
3 min walk

About this property

Pacific Palace Hotel

Hotel near Nagoya Hill Mall
You can look forward to a nightclub, a poolside bar and a corner/local shop at Pacific Palace Hotel. Treat yourself to aromatherapy, a body treatment or a facial at Adorabella Massage, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
- A children's pool
- Free self-parking
- A round-trip airport shuttle (surcharge), concierge services and tour/ticket information
- A front desk safe, meeting rooms and luggage storage
Room features
All 180 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
- Slippers and sound-insulated walls
- Electric kettles, daily housekeeping and desks

Similar properties

A dining table with various dishes and drinks by a poolside, with a building in the background.

Pool
Spa
Kids’ pool
Parking included

RM187 total

includes taxes & fees

29 Sept - 30 Sept

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Return airport shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

2 restaurants
A bar/lounge
A poolside bar

Restaurants on site

Athena Restaurant
Golden Palace
Neptune Lounge

Things to do

2 hot tubs
Children's pool
Full-service spa
Health club
Nightclub
Sauna
Steam room

Family friendly

Children's pool
Grocery/convenience store
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Business centre
Meeting rooms

Full-service spa

Aromatherapy
Body scrubs
Facials
Hot tub
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking

More

Banquet hall
Designated smoking areas

Room amenities

Bathroom

Hair dryer
Slippers
Towels provided

Entertainment

TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Minibar

More

Air conditioning
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for IDR 400000.0 per day.

Payment types at the property

Important information

Optional extras

Rollaway bed fee: IDR 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A car is recommended for transport to and from this property

Frequently asked questions

Does Pacific Palace Hotel have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Pacific Palace Hotel?

As of 9 Sept 2026, prices found for a 1-night stay for 2 adults at Pacific Palace Hotel on 13 Sept 2026 start from RM177, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Palace Hotel?

Self-parking is free at this property.

What time is check-in at Pacific Palace Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Pacific Palace Hotel?

Checkout is at 11:00 AM.

Does Pacific Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palace Hotel located?

Located in Nagoya (Lubuk Baja), this spa hotel is within 1 mile (2 km) of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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