Is Harbourbay Amir Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Harbourbay Amir Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Harbourbay Amir Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

Does Harbourbay Amir Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Harbourbay Amir Hotel located?

Located in the heart of Batam, this luxury hotel is 0.3 mi (0.5 km) from Harbour Bay Ferry Terminal and within 3 miles (5 km) of Nagoya Hill Mall and Grand Batam Mall. BCS Mall is 2.1 mi (3.4 km) away.

Harbourbay Amir Hotel Reviews, Deals & Photos 2025

2/10 Terrible

Kelvin

12 Aug 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience with hotels.com

The hotel is under renovation so we could not stay there. Called hotels.com but was put on hold for a ridiculous 92minutes. Agent said will look for a vacancy nearby the amir hotel and get back to me, but did not get back to us after waiting for close to 2 hours. Walk in to a nearby hotel and was immediately offered a room. Waste my time, international call time, money and most importantly ruined the trip for me and my girlfriend. I wish to speak to the higher up of hotels.com for compensation.

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

21 Jul 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Bad communication

This hotel already closed n was not informed about the closure. Was so shocked about the shutdown however they replaced to a nearby hotel GGI. It was a bad experience..we had to walk about almost a kilometer with our luggage to GGI hotel. We booked a queen size bed but ended with twin bed. Theres no fridge in the room, when asked one of the housekeeping,he was smilling and unsure whereabout and quickly moved away. Pillowcase were missing n towel need to be request. Room wall full with pencil scribble.

Stayed 1 night in Jul 2019

8/10 Good

Ben

10 Jul 2019

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

27 Jun 2019

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Location is good, However, the maintenance of the building is average.

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

4 Apr 2019

Disliked: Cleanliness, amenities, property conditions & facilities

Need to improve facility for guest , reception staff are not skilled

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

5 Mar 2019

Overall is not a baf hotel which is near ferry terminal

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

11 Feb 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

8 Feb 2019

Stayed 3 nights in Feb 2019

6/10 Okay

Mohd Rahman Bin

29 Jan 2019

Liked: Staff & service

Very old hotel n no room amenities...no mini bar

Stayed 1 night in Jan 2019

6/10 Okay

Mohd Rahman Bin

29 Jan 2019

Liked: Staff & service

Very old hotel n not so clean no minibar no kettle

Stayed 1 night in Jan 2019

8/10 Good

Ily

2 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As i was a solo traveller, i was satisfied with the hotel as an accomodation for myself. Affordable rate, staff were super friendly and easily accessible from the ferry terminal as well as a good seafood restaurant and lots of convenience store.

Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

23 Dec 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

A really bad stay.

The room seems run down. Cabinets and drawers are peeling off. Carpet was really dusty. And the toilet door was so worked up by water it can’t close at all. Have to pay extra to borrow a kettle. No cups or tea or coffee. Just 2 bottles of water provided. Aircon is way out of normal, some parts are dangling and it makes a lot of weird noises throughout the day. Bad experience.

Stayed 1 night in Dec 2018

10/10 Excellent

Chan

21 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Experience

It was an excellent experience. All the hotel staff deserved credit for their professionalism and work ethic.

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

16 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2018

6/10 Okay

Mohd Jasman

9 Dec 2018

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

8 Dec 2018

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Dec 2018

6/10 Okay

Nandprasad, Singapore

10 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Good sleep. No disturbances. Room Service can improve. Breakfast should have additional veg food.

Stayed 1 night in Nov 2018

8/10 Good

Muhammad, Singapore

29 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was close to the ferry terminal so we didn't have to rush. Mall in front of our hotel was quite boring. We initially wanted to request for late checkout, however was told that late checkout is only until 12:30 (usually what we hear is 1pm) so just decided to check out at the normal timing. Staff was friendly, just found the room and hallway lights to be quite dim. Didn't head down for breakfast so I can't comment on that. FYI, no fridge/safe in our room (Superior) and the soap you get is 2-in-1 soap so bring your own shampoo if need be. Good hotel for the price you are paying for.

Stayed 1 night in Oct 2018

8/10 Good

Norasianti

8 Oct 2018

Liked: Cleanliness, property conditions & facilities, room comfort

G8 room

We booked junior suite room.. Very comfortable just that during check in the reception nvr informed us that the snack bar and drinks in the fridge is free for us to have it.. Other than that all is ok...

Stayed 1 night in Oct 2018

6/10 Okay

Mohamef, Singapore

6 Sept 2018

Nice hotel close by the port of entry

Cheap hotel within walking distant from the ferry terminal.

Stayed 1 night in Sep 2018

10/10 Excellent

Zaki

31 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2018

8/10 Good

Nordin

20 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2018

8/10 Good

Dai, 大分

13 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

フェリーターミナルに近いホテル

シンガポールからのフェリーターミナルから降りて、５分で歩いて行けました。すぐ横にショッピングモール、フードコートもあるので食事も歩いていけました。

Stayed 7 nights in Jun 2018

6/10 Okay

lee

6 Jun 2018

Liked: Staff & service

Stayed 1 night in Jun 2018

8/10 Good

Goh

30 May 2018

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in May 2018

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Harbourbay Amir Hotel

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Superior Twin Room

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Superior Room, 1 Double Bed

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Executive Room, 1 Double Bed (Executive Business)

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Standard Room, 1 Double Bed

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Junior Suite, 1 Double Bed

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Suite, 1 Double Bed (Amir Suite)

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