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Aston Batam Hotel & Residence

3.5 star property
Hotel in Batam with free valet parking and fitness centre

Choose dates to view prices

Aston Batam Hotel & Residence sits conveniently near Nagoya Hill Mall. Travelers can cool off in the outdoor pool or sample local and international dishes at Basil Restaurant. The property includes a bar, gym and coffee shop, with free WiFi throughout to keep everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Two Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe King

Free toiletries, hair dryer, slippers, towels

Deluxe King

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aston Suite

In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Fan
Rainfall showerhead
Private bathroom
Hairdryer
  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premier (Apartment Building)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier (Apartment Building)

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
3 bedrooms
Fan
Rainfall showerhead
  • 117 sq m
  • 3 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Double

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double

  • Sleeps 2

View all photos for Deluxe Twin

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 3

View all photos for Junior Suite Located At Apartment

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Located At Apartment

  • Sleeps 2

View all photos for Junior Suite Apartment (Apartment Building)

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Apartment (Apartment Building)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Fan
Rainfall showerhead
Private bathroom
Hairdryer
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Aston Suite

In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Three Bedroom Apartment

  • Sleeps 5

View all photos for Deluxe Premier Located At Apartment

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier Located At Apartment

  • Sleeps 2
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About the area

Map
Jl. Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, 29444

What's nearby

  • Nagoya Hill Mall - 13 min walk - 1.2 km
  • BCS Mall - 2 min drive - 2.3 km
  • Grand Batam Mall - 3 min drive - 2.6 km
  • Maha Vihara Duta Maitreya Buddhist Temple - 3 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 6 min drive - 6.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive

Restaurants

  • ‪Pisang Keju Terowongan - ‬3 min walk
  • ‪Cafe Bukit Cinta (CaBuCi) - ‬15 min walk
  • ‪Asher Bistro & Lounge - ‬13 min walk
  • ‪The Peak Cafe - ‬13 min walk
  • ‪Mie ayam terowongan - ‬3 min walk

About this property

Aston Batam Hotel & Residence

Hotel near Harbour Bay Ferry Terminal
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Aston Batam Hotel & Residence. The on-site restaurant, Basil Restaurant, features local and international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a banquet hall
  • A ballroom, a lift and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 232 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Electric kettles, fans and daily housekeeping

Similar properties

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 75 reviews
The price is RM306
RM371 total
includes taxes & fees
18 Nov - 19 Nov
Oakwood Hotel & Apartments Grand Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 11 PM on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 180,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Basil Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 450000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 180000 for adults and from IDR 100000 for children
  • Airport shuttle fee: IDR 160000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 450000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

Property is also known as

Aston Batam Hotel
Aston Batam
Aston Batam & Residence Batam
Aston Batam Hotel & Residence Hotel
Aston Batam Hotel & Residence Batam
Aston Batam Hotel & Residence Hotel Batam

Frequently asked questions

Does Aston Batam Hotel & Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aston Batam Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aston Batam Hotel & Residence?

Self-parking and valet parking are free at this property.

What time is check-in at Aston Batam Hotel & Residence?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Aston Batam Hotel & Residence?

Checkout is at noon.

Does Aston Batam Hotel & Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-11 PM on request. A fee of IDR 160000 per vehicle applies.

Where is Aston Batam Hotel & Residence located?

Situated in Batam, this hotel is within 2 miles (3 km) of Nagoya Hill Mall, BCS Mall and Grand Batam Mall. Maha Vihara Duta Maitreya Buddhist Temple and Maha Vihara Duta Maitreya Temple are also within 3 miles (5 km).

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Aston Batam Hotel & Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 420 reviews
Rating 8 - Good. 154 out of 420 reviews
Rating 6 - Okay. 32 out of 420 reviews
Rating 4 - Poor. 9 out of 420 reviews
Rating 2 - Terrible. 10 out of 420 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yew Beng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff as a whole is extremely friendly, helpful and professional, everyone included. The buffet breakfast is very substantial and delicious. Location of hotel is excellent. Every where you want to go is just a short Grab ride away. The Grab rides are safe and affordable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

Quite ok

The hotel staff were all very friendly, and the three-bedroom apartment was nice and clean. The only issue was that the air-con was a bit noisy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shahul

Liked: Cleanliness, property conditions & facilities, room comfort
Was a nice and comfortable experience at Aston
Stayed 2 nights in Jun 2025

8/10 Good

Zaidani

Liked: Staff & service
Apartment is run down. Should consider doing some renovation. Staff are very friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Khoo

Liked: Staff & service

Great Service

Great service but 3 bedrooms apartment has no sound proofing from traffic and daily prayers. Furnitures are old.
Stayed 3 nights in Jun 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very helpful.
Stayed 1 night in Nov 2024

4/10 Poor

Stephen James

Disliked: Property conditions & facilities, room comfort
the electricity at the breaker panel
Stayed 4 nights in May 2025

10/10 Excellent

seng Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Su Hia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has been my go to hotel in Batam. Service is great as the staff are always ready to help you with your luggages and shopping bags when you arrive at the hotel. Room condition has gotten quite aged over the years, a make over and renovation will be great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Masza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room and great location with dining and shoppiing are within vacinity.
Stayed 2 nights in Oct 2022

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
So far dis hotel is great to stay.its more to family oriented hotel.breakfast is great.lots of variety.swimming pool is at ground floor.its open to public.its great for kds but not for us the adults.gym look great for workout..
Stayed 3 nights in Aug 2023

10/10 Excellent

Muhd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay. Will be come in again
Stayed 2 nights in Aug 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

easy to access

easy to access to anywhere, good hotel
Stayed 2 nights in Dec 2022

6/10 Okay

Sai Tim

Liked: Amenities
Disliked: Property conditions & facilities
This property where I stay: Shower head crashes. Swich for turning ON/OFF light outside toilet which cover come out. There's no face towels. Not a good location. There's no dinning shops nearby. Customer's Service is not good enough. Hotel's restaurant always full-housed for breakfast due to There's no other shops or restaurants to eat.
Stayed 2 nights in May 2025

8/10 Good

Sin Yee

Liked: Cleanliness, staff & service
Overall is good.
Stayed 2 nights in Oct 2024

8/10 Good

QINYUE CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying with Aston Batam Hotel&Residences. Basic toiletries, spacious room and variaties of food for breakfast buffet.
Stayed 2 nights in Nov 2022

10/10 Excellent

Siok Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Siti Nur Nadzirah Binti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!
Stayed 1 night in Feb 2023

8/10 Good

Asmoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The hotel is good and comfortable
Stayed 1 night in Feb 2023

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my first timing staying in this hotel. love the deep soaking bathtub and the size of the hotel room. Breakfast spread is awesome too. i will definitely come back!
Stayed 2 nights in Jun 2022

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

4/10 Poor

Ying Xun

Disliked: Property conditions & facilities
Check in time is 2:00pm but I can only check in at 4:30pm due to the room was not prepared yet,I wait at the lobby for one hour,hope improve
Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, but they didnt have towrls by the pool. We were told to use our bath towels. Not ideal. Therexwas also no hand towels on our toom only large bath towels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nithia

Liked: Staff & service, amenities, property conditions & facilities
All aspects were good
Stayed 2 nights in Apr 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Clean and comfortable. The breakfast was awesome! Definitely will make a come back..
Stayed 2 nights in Feb 2023