Hotel Keluarga di Basingstoke

"Great place well enjoyed!"

"Pet friendly, very nice grounds and surrounding areas."

"I didn’t realise upon booking that the hotel has no A/C throughout, my room was 27 degrees, woke up at 2 am due to it being red hot and went and sat near reception as it was around 10 deg lower than the room, there was a free standing fan in the room which looked like it had done a few rounds with Mike Tyson, then just to top it off the fridge didn’t work at all, and when we reported it nothing was done. For £180 for 2 people for 1 night I could have stayed somewhere with a/c, a swimming pool &...

"Great hotel."

"A comfortable stay"

"We always try and stay at the hotel because our family live close by."

"Man on the desk was new, said “ not in the group chat with housekeeping so doesn’t know if rooms are ready” so he had to go and check each guests room to see if it was Our room was ready but no kids bed was out or set up. We had one towel for three of us and one cup for three of us. The room had an empty Belvita biscuit wrapper under the bedside table. There was also a tea bag tag under the other bedside table and a contact lense wrapper under the desk table. The bathroom door was really...

"This place has so much charm and character. The staff was helpful, friendly and accommodating. Walking distance to the river walk and the castle."