We arrived at the hotel and were told to pay an extra €25 as the booking was only for one person. I didn’t think to book for two adults as we didn’t opt for breakfast and the reservation was for a king double room.
Despite the 20% increase imposed on us on check-in, the hotel didn’t “upgrade” the room to accommodate two adults. In fact, the room was only prepared for one person. One towel, one soap.. they didn’t even have pillows for two people despite it being a king double room reservation. The lady at reception was neither helpful nor friendly.
The hotel itself was clean, the room was very nice for the price and we were well located for access to the city, however, the experience was marred by the €25 fee and the attitude of the staff on reception.
