Rakuten STAY Atami, located near Atami Sun Beach, offers a tranquil retreat with modern amenities. Unwind on the rooftop terrace or get work done at the coworking spaces - with laundry facilities and in-room WiFi available.
Atami is home to Rakuten STAY Atami. Hakone Hot Springs and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Atami Sun Beach and Lake Ashi. Acao Forest and Atami Plum Garden are also worth visiting. Visit our Atami travel guide
An indoor mineral hot spring (onsen), a rooftop terrace and laundry facilities are just a few of the amenities provided at Rakuten STAY Atami. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
A lift, a vending machine and smoke-free property
Coworking spaces
Room features
All guest rooms at Rakuten STAY Atami offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
Changing tables, highchairs and children's dinnerware
Bathrooms with toilets with electronic bidets and hairdryers
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways (100 centimetre high)
Lift (104 centimetre wide door)
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Toilet paper
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided
Food and drink
Coffee grinder
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: JPY 200.00 per person, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
Rakuten STAY Atami Atami
Rakuten STAY Atami Aparthotel
Rakuten STAY Atami Aparthotel Atami
Frequently asked questions
Is Rakuten STAY Atami pet-friendly?
Yes, this hotel allows dogs (limit 2 total).
How much is parking at Rakuten STAY Atami?
This hotel doesn't offer parking.
What time is check-in at Rakuten STAY Atami?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Rakuten STAY Atami?
Checkout is at 11:00 AM.
Where is Rakuten STAY Atami located?
Situated in Atami, this hotel is within a 10-minute walk of Atami Kaihin Park and Atami Sun Beach. Kiunkaku Former Ryokan and Omiya’s Pinetree / Statue of Kanichi and Omiya are also within 15 minutes. Atami Station is 18 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Rakuten STAY Atami Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
8.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 133 out of 227 reviews
10 - Excellent
133
Rating 8 - Good. 67 out of 227 reviews
8 - Good
67
Rating 6 - Okay. 16 out of 227 reviews
6 - Okay
16
Rating 4 - Poor. 6 out of 227 reviews
4 - Poor
6
Rating 2 - Terrible. 5 out of 227 reviews
2 - Terrible
5
Reviews
8/10 Good
Toni
8 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay here - very easy to walk into town . Safe parking for our car. Good choice of food outlets.
Toni
Stayed 3 nights in Oct 2025
10/10 Excellent
Jianhao
14 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was modern, clean and well-furnished. Very comfortable with a lot of room - including a dining area. Was not expecting the free drinks bar! That's a very big perk. Generally good for holiday or work-travel.
Jianhao
Stayed 2 nights in Dec 2025
10/10 Excellent
Sebastian
17 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely recommend, large spacious room, new facilities, even a hair straightener in the bathroom. View is ok, ocean and buildings. Comfortable bed, microwave in room and extra food and cooking amenities located on level 1 along with coin laundry. Free drinks alcoholic and coffee on ground floor, some free snacks also. Rooftop terrace is lovey, has gas fire pits. Onsen is excellent also. Highly recommend this hotel.
Sebastian
Stayed 2 nights in Dec 2025
10/10 Excellent
Kheng Yuan
9 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Its a little further from the train station but great location as its quiet and convenient with many eateries near by
Kheng Yuan
Stayed 2 nights in Jun 2025
10/10 Excellent
John
17 Nov 2025
Liked: Cleanliness, amenities, communication
Room was by far the most spacious on our trip. Probably one of my favourite hotel experiences anywhere. The Onsen was like a 5 star hotel, and the free drinks and snacks were of high quality. My only issue was that I could not register with the vending machine app because my country was not listed. Atami is a great base to explore hakone, Fuji.
John
Stayed 4 nights in Oct 2025
10/10 Excellent
Verified traveller
26 Aug 2025
Liked: Cleanliness, room comfort, communication
Room with sea view and spacious. Bed comfortable. Can stay in room to watch firework.
Verified traveller
Stayed 1 night in Aug 2025
10/10 Excellent
SARAH
8 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
this hotel was amazing! there are no staff, so you need to be able to check yourself in and out, and make sure you have the door entry codes to access the building. but the spa space was incredible, there were free snacks and drinks (alcoholic and non alcoholic) in the lobby. super clean, big rooms, and steps from the beach. would come back
SARAH
Stayed 2 nights in Sep 2025
10/10 Excellent
Mei
3 Aug 2024
Liked: Cleanliness, staff & service, amenities
great view and close to the beach
Mei
Stayed 1 night in Jul 2024
10/10 Excellent
Caridad
17 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
I really like the place it’s clean , and anything we need and more than we need is there, we really enjoyed, especially the free drinks . Thank you so much , we will defineltely be back again and introduce to my friends too
Caridad
Stayed 1 night in Jan 2025
10/10 Excellent
Reiko
17 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice view from the room. Beer was also in the free drink bar! It made my husband very happy.
The total number of nights spent here exceeds 30, but the service is always well-managed, clean and clear.
Futoshi
Stayed 4 nights in Jan 2025
8/10 Good
Andrew
11 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We are a family of four and stayed for one night. We never received our reservation number but the remote assistance was very easy to use. The room was spacious and everyone loved the free drinks and snacks.
Andrew
Stayed 1 night in Apr 2025
10/10 Excellent
Cynthia
16 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Unattended front desk, check in on tablet was challenging.
large onset for women. Guest rooms were larger in size and well appointed. Hosted beverages and ice cream in the evening was unexpected and very nice.
Lovely spacious room with small kitchen area. The Onsen was very peaceful. The "Free Flow" bar was generously stocked. Sadly the weather meant the rooftop terrace was closed but I'm sure that would have been lovely too.
GERARD
Stayed 2 nights in May 2024
6/10 Okay
Verified traveller
15 Apr 2025
Disliked: Communication
Unclear how the hotel operates before booking
This is a “virtual” hotel - no front desk; no staff at the hotel to communicate with you - all done via a tablet. While we settled in, more UPFRONT description of the property and how it functions, is necessary. We did not get fresh towels or room cleaning between days and that information is imperative to convey in the description of the property. The “snacks” staff were nice and the ofuro clean. Just please communicate more clearly before a reservation is made.
Really great hotel with great facilities. The rooms were very large and spacious, definitely not what I was expecting having stayed in other hotels in Japan. The kitchenette, dining area and balcony with sea views were great and was nice to have a morning coffee on the balcony. Coffee, alcohol and snacks are provided complimentary daily in the morning and arvo. There was a Karyoke room and baths although I didn’t try them. Laundry facilities were good. The public pool across the road was great and also has a gym. It’s on the Main Street so walking distance to restaurants and cafes. Only negative was so housekeeping so we had no where to put all our accumulating trash given the bins were so small and there is no bins to put your rubbish in Japan on the street!
Lucy
Stayed 3 nights in May 2024
10/10 Excellent
Teahiroa
17 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to check in and out, the amenities were amazing overall great stay.
Teahiroa
Stayed 2 nights in Feb 2026
10/10 Excellent
Tze Hiang
11 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed the fireworks display that was performed right infront of our hotel room Balcony. It is a great experience for my family.
With the convenience of a simple apartment-style setup, you can freely use the clean facilities.
This makes it highly effective if you prefer a freestyle stay.
Futoshi
Stayed 4 nights in Sep 2025
10/10 Excellent
RAMMOHAN
22 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Couldn’t find the parking place because it was mentioned in Japanese only