Hotel berdekatan Arena Baxter

"Awful experience"

"We had a very nice stay. The lobby area is large and has a lot of chairs, so it's a nice area to sit in and relax. They even have some games, like a pool table and a big Connect4 game for kids. We also really liked their breakfast. They had a good variety of food, and it was better quality than most hotel breakfasts I've had. The only drawback was our room setup. Although the room was called a "suite," it wasn't what I would consider a true hotel suite in terms of having two separate rooms...

"Excellent location. Walkable food options. Quiet, safe. Hotel attached to free parking ramp."

"Room temperature was erratic. Bed very uncomfortable. No body soap in shower — completely empty."

"The rooms have been recently remodeled. When I got to my room there was a 50' extension cord leading to a charger for the window shades. I reported it to the front desk and they had maintenance come and remove it. I had a King bed room. The only chair was the deak chair. There was plenty of room for a comfortable chair or even a lobe seat, but nothing was in the area except an end table. An end table with no seat next to it. Humm. They said they were still working on getting the rooms...

"The rooms were clean and the staff was friendly!"

"Cameron was incredibly sweet throughout the entire check-in process and made us feel very welcome. The rooms were clean and well maintained. The customer service was exceptional from everyone we interacted with, from the front desk staff to housekeeping. The entire team went above and beyond and truly made our stay enjoyable. My only suggestion would be to extend the breakfast hours, but otherwise everything was wonderful."

"We got as far as check in and immediately asked for a refund and checked out. The lobby was very run down and filthy. All of the furniture and rugs in lobby had stains. Our rooms had broken drywall, stains and liquid on the table, small black hairs on our bedding with a couple stains on the sheets. The room and hallways had a very musty odor. The only positive was the front staff didn’t question our refund and immediately honored our request"

"The whole place smelled like cigarettes and weed. People yelling and fighting at different times throughout the night. The door to room didn't lock properly so no sleep, scared someone would just walk in. The A/C didn't work and the room was warm. The only thing that worked well was the shower but the towels smells like cigarettes. So disappointed. Never again."

"Great stay again! One of our favorite places. :) we will be back!"

"Everything was incredible. 10/10, will return."

"Friendly staff great breakfast easy check-in good pool"

"Great property. Very unique, convenient and clean"

"New property, kind of odd set up with lobby on 2nd floor. Great clean room. Need a level 2 charger in garage, I thought Hilton was commited to doing that."

"Staff was helpful. Room was pretty well kept except the toilet seat was broken and the faucet in the bathroom sink was loose and didn't shut off well."

"Very nice! Great bed. Only stayed one night. Would definitely stay again."

"Our daughter’s wedding was held at the venue right next to the Element hotel. The convenience of the location to the venue was great! The availability of rooms, the type of rooms, the lack of controlling your room temperature, the fact that our rooms did not get cleaned or fresh towels offered daily, and the inconvenience of the parking garage bar code scanner were my least favorite parts of my stay here. After all, our friends and family brought business to this hotel for the wedding and not...

"great central downtown location. Staff were great and hotel was very clean, comfortable and safe. Stayed in a suite with kitchen facilities which was great for the time we were there. Parking is at the carpark next door and simple to arrange but is not covered in cost of the room. definitely recommend."

"Fire alarm flashing the entire night over the bed."

"The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...