Al Burj hotels from RM190

"From the moment I arrived, Cloud 7 felt less like a hotel and more like coming home to a warm, caring family. The staff greeted me with genuine smiles and went out of their way to make me feel comfortable — whether it was helping with my bags, offering local tips, or simply chatting as friends do. Their dedication and friendliness stood out in every interaction. The rooms were immaculate. Every corner sparkled. The cleaning team operates like magic: rooms refreshed daily, nothing overlooked, and even the small details—fresh towels, spotless surfaces, neatly arranged amenities—were handled impeccably. It felt like they take pride in excellence, not just duty. Service was consistently remarkable. Requests — big or small — were met promptly and cheerfully. The staff seemed to anticipate needs before I even voiced them. This level of care turned a mere stay into a deeply personal experience. To me, Cloud 7 is perfect balance: stylish and comfortable rooms, privacy and peace, with a heartbeat of warmth and human connection. They don’t just provide a service — they create a family atmosphere. If I were to rate the experience, I’d say: 10/10. Without hesitation, I’d return — and already miss the “family” I found there."

"Very good service at reception. Very convenient location and I got an amazing view to the sea so I was very happy. Breakfast was disappointing but there were many coffee shops around so I didn't mind I recommend this hotel and wouldbreturn. "

"Wonderful Hotel "

"The food was excellent, and the staff were exceptionally warm, friendly, and professional — especially Ega from the restaurant and Maryam at reception. I would also like to highlight Star Tabarak, who works in the PlayStation area. My kids absolutely fell in love with her — she is truly magnificent, knowledgeable, and caring."

"The breakfast buffet was rich and varied, with options for all. Bed comfort was exceptional; mattress and pillows were tip-top. Noise levels for the beach parties were at times too high, and ran late, so a minor inconvenience if children are present. "

"The staff are really nice Great utilities, i’d recommend it since it is great deal regarding to the paid. Good options for food."

"The hotel is really fabulous. Second time there and we’ll return. The room is spacious and magnificent all white clean design. The food vey extremely good and tasty - We had half board deal and the service is beyond percept. We were upgraded to Panoramic rooms - highly Recommend - just 50 meters for the water line. Can hear the sound of the waves all night long. Pros: Everything: rooms, beach, pools, food, location and especially service and hospitality. They really interested and taking care of you"

"This was one of the best resorts we have ever stayed at. The facilities are clean, outdoor pools are large and the private beach makes all the difference. Breakfast was also delicious and the staff make sure you are looked after well. Specific mention to Saddad at the front desk who looked after us and gave us a really high level of service. I don’t have any criticism only that there isn’t an indoor pool, and the gym is slightly more dated but still runs well. "

"This hotel was AMAZING! Great location and the service was very nice. Rooms have just been renovated and feels very modern "