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Hotel Hacienda Maria Eugenia Acapulco

3.0 star property
Family-friendly hotel with spa services and 24-hour front desk

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Photo gallery for Hotel Hacienda Maria Eugenia Acapulco

Outdoor pool
Front of property – evening/night
1 bedroom, iron/ironing board, free WiFi, bed sheets
Reception
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Quintuple

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Quintuple

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Family Sextuple

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Sextuple

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
176 Av. Costera Miguel Aleman, Colonia Fraccionamiento Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 5 min walk - 0.5 km
  • Condesa Beach - 7 min walk - 0.6 km
  • Parque Papagayo - 14 min walk - 1.2 km
  • Papagayo Beach - 17 min walk - 1.5 km
  • La Quebrada Cliffs - 6 min drive - 6.0 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive

Restaurants

  • ‪Cafe Punta del Cielo - ‬2 min walk
  • ‪Texas Ribs - ‬3 min walk
  • ‪Fisher's Acapulco - ‬2 min walk
  • ‪Los Tarascos - ‬2 min walk
  • ‪Barra Vieja 520 - ‬2 min walk

About this property

Hotel Hacienda Maria Eugenia Acapulco

Family-friendly hotel near Papagayo Beach
Consider a stay at Hotel Hacienda Maria Eugenia Acapulco and take advantage of a terrace, an arcade/games room and a bar. Treat yourself to a massage or other spa services. The on-site restaurant, Maria bonita, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), a lift and meeting rooms
  • A banquet hall, luggage storage and a front desk safe
  • Smoke-free property and a 24-hour front desk
Room features
All 64 rooms include comforts such as air conditioning, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Fridges and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 189 for adults and MXN 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maria bonita

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 189 for adults and from MXN 95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 8 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Hacienda Maria Eugenia Acapulco
Hacienda Maria Eugenia Acapulco
Hacienda Maria Eugenia
Hotel Hacienda Maria Eugenia
Hotel Hacienda Maria Eugenia Acapulco Hotel
Hotel Hacienda Maria Eugenia Acapulco Acapulco
Hotel Hacienda Maria Eugenia Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Hacienda Maria Eugenia Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 9 PM.

Is Hotel Hacienda Maria Eugenia Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda Maria Eugenia Acapulco?

Hotel Hacienda Maria Eugenia Acapulco doesn't offer parking.

What time is check-in at Hotel Hacienda Maria Eugenia Acapulco?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Hacienda Maria Eugenia Acapulco?

Checkout is at 11 AM.

Where is Hotel Hacienda Maria Eugenia Acapulco located?

This family-friendly Acapulco hotel is located near the beach, within 1 mi (2 km) of Diana Galleries Mall and Papagayo Beach. Playa El Morro and Condesa Beach are also within 5 minutes.

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Hotel Hacienda Maria Eugenia Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 201 reviews
Rating 8 - Good. 52 out of 201 reviews
Rating 6 - Okay. 37 out of 201 reviews
Rating 4 - Poor. 13 out of 201 reviews
Rating 2 - Terrible. 15 out of 201 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Had everything I needed
Stayed 3 nights in Mar 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool place for everyone in the center of the city
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan José

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2024

8/10 Good

Santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like evrething costumer Service. The Service of de food needed fixing Special mente the Bufet but evrething was good. Thank-u All workers in the Hacienda Mari Eujenia Thank-u
Stayed 2 nights in Apr 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

4/10 Poor

Moisés Enriqueno

Disliked: Cleanliness
This property didn’t provide hand soap hot water is limited, at time of reservation said property parking is available the reality wasn’t true.
Stayed 1 night in Jan 2024

2/10 Terrible

Nora

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First, there are no locks on the door, just a fastener which allows the door to crack open. This made me feel unsafe at night since the hotel is pretty open to the public. Second, the beds are the old spring-type and they had hills and bumps, it was hard to fall asleep. Lately, the wifi signal does not penetrate the room. The only place I was able to connect was right at the door or outside in the hallway.
Stayed 3 nights in Jun 2024

10/10 Excellent

GRISEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El preferido de mis padres
Stayed 1 night in Jun 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad esta en un lugar centrico de acapulco, las habitaciones estan un poco desgastadas, pero por el precio estan bien.
Stayed 1 night in May 2025

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy. Bien Gracias
Stayed 3 nights in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena estancia.
Stayed 1 night in Apr 2025

6/10 Okay

Sayuri

Disliked: Staff & service, amenities
Prohíben muchas cosas, que cero musica en la alberca, que no puedes comer , que no puedes introducir nada a las habitaciones si no es de ahí , pero si llega alguien conocido de ellos si lo dejan hacer y desahacer a como quiera, entonces no son parejos con todos . Pésimo y luego decían que el internet y cable lo iban arreglar al siguiente día y en toda la semana que estuve nunca arreglaron nada y no dieron solución
Stayed 6 nights in Apr 2025

6/10 Okay

María Magdalena

Disliked: Amenities, property conditions & facilities
Falla en internet y señal de tv

10/10 Excellent

Isabel Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar que tiene facilidad de acceso a muchas cosas
Stayed 5 nights in Apr 2025

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cristian

Stayed 2 nights in Mar 2025

6/10 Okay

Jonathan Brayan

Stayed 2 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente habitaciones y muy buen hambiente
Stayed 4 nights in Mar 2025

10/10 Excellent

JOSE

Stayed 1 night in Mar 2025

4/10 Poor

Eduardo

No dan toalla por persona, no ponen shampoo, el internet es pésimo, si tienes una visita de un familiar quieren cobrar por entrar a la propiedad, aún que no use ningún servicio de la propiedad, en caso de enfermedad de uno y manche las sabanas de la cama le cobran un extra por el lavado de ellas, no existe servicio médico.
Stayed 4 nights in Feb 2025

10/10 Excellent

HELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien ubicado el Hotel, tiene plazas, bancos, restaurantes muy cerca asi como la playa a solo 1 cuadra. Altamente recomendable y el restaurante Maria Bonita super rico y el servicio muy agradable
Stayed 2 nights in Feb 2025

4/10 Poor

Ramon

Stayed 5 nights in Feb 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Aunque no le vendría algunos cambios en las ventanas de algunas habitaciones q no abren
Stayed 2 nights in Feb 2025