Hotel Dekat A Case History

"I liked the fact we had access to the pool, the actual room was a sauna thanks to the ridiculous heat and we unfortunately had the sun side so it was unbearable to be in it for too long. The shower was rotten really dirty and the plug was blocked with so much hair it was unreal."

"This was not a luxury room as advertised it was very poor and we had to move to a different room which was not much better 😕"

"The price is very accessible, but the walls are super thin, the water pressure from the shower was terrible, and a lot of very loud guests late into the night."

"It was a gorgeous room and bathroom all looked brand new. Huge TV on the wall toiletries & hairdryer, iron, kettle, tea, water, earplugs & lovely kingsize bed. 80 yards from St Helens train station & carpark where I left my car overnight. Would stay again if back in St Helens."

"Hotel very tired. Very strong smell for chlorine room very basic. Awful lighting"

"Lovely hotel. Great parking. Nice bar areas. Room standard hotel layout but loved the iron & ironing board already there. Beds comfy. Great 👍"

"Perfect experience all the way"

"Clean and comfortable. Staff excellent, very helpful"

"The room was very well equipped, we saw 2 of the cleaners who were very helpful parking was no trouble at all"

"⚠️ Disappointing and Dangerous Stay – Major Safety and Maintenance Issues Rating: ⭐ / 5 I had a deeply concerning stay at this hotel and cannot recommend it, particularly for anyone who is elderly or vulnerable. The AC Failure (A Genuine Health Risk): During my stay, the outside temperature soared to over 30°C. To make matters worse, the hotel’s entire air conditioning system was broken. At 83 years old, being trapped in a stifling room with no ventilation was not just uncomfortable—it was...

"We were very pleased with our stay. The place is a bit dated but considering the amenities and cost we weren't bothered by that. The room was spacious and clean. Breakfast and bar were great as well."

"It's really helpful being able to park so close to the hotel. The room was spacious and had everything that was needed."

"On arrival staff member (or manager) appeared complacent and somewhat uninterested. Did not show us to the room, although easy to find (not accessible for anyone with a disability - two flights of stairs - not lift). Room was spacious for two. Given it was an old-ish annexe part of the main building the windows were draughty even with what seemed like outdated secondary glazing that barely closed (room 4). However, if you come by vehicle vans use the front car park opposite the pub/hotel (2 car...

"Fantastic"

"Room was clean. Breakfast was good. Fresh and warm food is always a bonus after a night out. The staff we interacted with were professional, friendly and helpful."

"All though not overly expensive our room was very clean and tidy and had everything we needed. staff were very helpful when we had an enquiry about the heater in the bath room which was resolved quickly. Tea, coffee and biscuits were supplied in room."

"Five minute walk to football stadium."

"Stayed here for one night to attend an event at Anfield. Very reasonable, parking and breakfast were great."