From the reception, to the spa facilities, breakfast and all staff, esp Claudia who is very welcoming, it's an unforgettable stay. Looking forward to the next trip

Loved our stay! Beautiful room, amazing breakfast and in the center of it all!!!A

This hotel is very nice. The Grill had amazing food. We had an amazing server named Sophia. Our food was top notch. The hot tub overlooking the city was really cool and I enjoyed the saunas and steam room. I liked our room but I was disappointed because I had paid top dollar for a grand junior suite with a view of the Matterhorn but realized after my first night that the hotel had given me the worst possible room of that category. It did not match the photo on Expedia. You had to walk out on the balcony in order to view the Matterhorn and there were two windows that showed a view of construction across the street. When I talked with the manager, he was very nice and comped our dinner but his hands were tied since I booked and paid through Expedia. I would just be aware that you may not get the room you booked.

Absolutely charming and sincere staff. Not the slick professional “nice” of many hotels but a delightful group of young people who made our stay memorable. Beautiful views