6/10 Okay
Richard
Travelled with family
24 Mar 2024
Liked: Cleanliness, amenities
Super cute hotel in a great location, but I do have a few complaints. First, the beds are not very comfortable in my opinion, they are far too firm. Pretty much like sleeping on the floor, Second, they only provide one pillow per person. This may be sufficient for some but definitely not us. I saw where others have complained about this in the past so was surprised it hasn’t been addressed given it’s such an easy fix. Third, it has a nice bar but tonight they pulled the bartender to help with the restaurant because of a staffing shortage. I had to track someone down to order a drink, again to order a second round, and again to pay the check. Others in the bar were openly complaining and several others gave up and left without ever being served. I completely understand that sometimes things happen, but for no one to regular check on the bar patrons when the bar was still open, and for the manager not to comp a drink or two for the inconvenience is not the mark of good management in my opinion.