The Hey Hotel

4.0 star property
Upscale hotel, walk to Mystery Rooms

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Hey Hotel

Photo gallery for The Hey Hotel

Lake
Exterior
In-room safe, desk, free WiFi
Restaurant
Lobby lounge

Overview of The Hey Hotel

8.8

Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking available
  • Air conditioning
  • Free WiFi
  • Laundry
The price is RM 1,264
Price available on 05/04/2024

Explore the area

Höheweg 7, Interlaken, 3800
  • Popular LocationInterlaken Casino7 min walk
  • Popular LocationMystery Rooms8 min walk
  • Popular LocationInterlaken Ost Ferry Terminal17 min walk
  • AirportBern (BRN-Belp)42 min drive
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Room options

Standard Double Room

cleanliness

Highlights

Air conditioning
Heating
TV
Hairdryer
Espresso maker
Electric kettle
Champagne service
Cable channels
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Family Room

cleanliness

Highlights

Air conditioning
Heating
TV
Hairdryer
Espresso maker
Electric kettle
Champagne service
Cable channels
  • 26 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Single Bunk Bed

Standard Triple Room

cleanliness

Highlights

Air conditioning
Heating
TV
Hairdryer
Espresso maker
Electric kettle
Champagne service
Cable channels
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Single Room

cleanliness

Highlights

Air conditioning
Heating
TV
Hairdryer
Espresso maker
Electric kettle
Champagne service
Cable channels
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Interlaken

The Hey Hotel is located in Central Interlaken, a neighbourhood in Interlaken, and is in a rural area and in the mountains. Mystery Rooms and First are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Thun and Lake Brienz. Jungfrau Park and Bussalp are also worth visiting. Make sure you don't miss outdoor adventures like hiking/biking trails, rock climbing and mountain climbing, or hop on a segway for hire nearby and take a self-guided tour around Interlaken.

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 6 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 8 min walk
  • Interlaken Ost Ferry Terminal - 17 min walk

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 43 min drive

Restaurants

  • Hüsi Bierhaus - 2 min walk
  • McDonald's - 1 min walk
  • Brasserie 17 - 2 min walk
  • Restaurant Café de Paris - 2 min walk
  • PizPaz - 1 min walk

About this property

The Hey Hotel

Upscale hotel located in Central Interlaken
Near Mystery Rooms, The Hey Hotel provides a free breakfast buffet, an art gallery on-site and a shopping centre on-site. Active travellers can enjoy a ropes course at this hotel. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a lift and multilingual staff
  • 3 meeting rooms, smoke-free property and a 24-hour front desk
  • Luggage storage and free newspapers
  • Guest reviews say great things about the helpful staff and location
Room features
All 192 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Baths or showers, free toiletries and hairdryers
  • TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping centre

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Lift (127 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for CHF 10.00 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is CHF 1.00 for the first bedroom per night, and increases by CHF 1.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Is The Hey Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Hey Hotel?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at The Hey Hotel on 5 Apr 2024 start from RM 1,264.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hey Hotel?

Self-parking is available for CHF 15.00 per day.

What time is check-in at The Hey Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at The Hey Hotel?

Checkout is at 11:00 AM.

Where is The Hey Hotel located?

Located in Central Interlaken, this hotel is within a 10-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz is 1.8 mi (2.9 km) away. Interlaken West Station is only a 4-minute walk and Interlaken West Ferry Terminal is 6 minutes.

The Hey Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 139 out of 253 reviews" "
Rating 8 - Good. 75 out of 253 reviews" "
Rating 6 - Okay. 26 out of 253 reviews" "
Rating 4 - Poor. 8 out of 253 reviews" "
Rating 2 - Terrible. 5 out of 253 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, amenities
Super cute hotel in a great location, but I do have a few complaints. First, the beds are not very comfortable in my opinion, they are far too firm. Pretty much like sleeping on the floor, Second, they only provide one pillow per person. This may be sufficient for some but definitely not us. I saw where others have complained about this in the past so was surprised it hasn’t been addressed given it’s such an easy fix. Third, it has a nice bar but tonight they pulled the bartender to help with the restaurant because of a staffing shortage. I had to track someone down to order a drink, again to order a second round, and again to pay the check. Others in the bar were openly complaining and several others gave up and left without ever being served. I completely understand that sometimes things happen, but for no one to regular check on the bar patrons when the bar was still open, and for the manager not to comp a drink or two for the inconvenience is not the mark of good management in my opinion.

6/10 Okay

Patrick

Disliked: Staff & service
Stay where hopeless. None one would help with anything we ask . Great location and bar and surrounding was great . Just staff was useless

10/10 Excellent

SANTIAGO

Stayed 1 night in Dec 2023

10/10 Excellent

Jessica, Cape Coral

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Bryan, Murrieta

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
1/2 the property had no hot water due to pipe rupture. I learned that the staff knew this when i checked in and did not inform or offer me a room that had hot water. Upon checking out, the front desk person said i should have told them and they would have accomodated...this was rude and unreasonable expectation. Additionally, they confused our reservations as i was with 3 friends and double charged my account with no authorization. I will be complaining directly as i must undue unauthorized transactions
Stayed 1 night in Nov 2023

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, amenities
A few items independent of each other, 1. The young gentleman at the front early reception was exceptional and couldn’t have been more helpful w/ local information,(excelent) 2. When we returned that evening to realized our heat was out and not working,( 31’ outside). That receptionist (older gentleman)was quite matter of fact and said all he could do was provide additional blankets, (change of room would have been a better alternative as the hotel was not that full). Additionally, it’s worth mentioning the lobby reception area is beautiful, outside of that our room seemed a bit worn out and cheaply put together.
Stayed 2 nights in Nov 2023

4/10 Poor

Filipinas

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great boutique hotel in the center of Interlaken. Adam was especially attentive and assisted my husband and I. He went above and beyond to ensure we were comfortable with our room. I would definitely recommend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

GARRY

Travelled with group
All round very good ..excellent service well done
Stayed 4 nights in Oct 2023

2/10 Terrible

sarthak

Travelled with family
Disliked: Amenities, property conditions & facilities
We found our stay to be quite disappointing. The hotel room was clean, and the reception staff displayed commendable helpfulness and politeness However, our experience was ruined by lack of vegetarian options during breakfast, which we consider to be a vital meal, especially when traveling abroad. The only hot vegetarian dish offered was falafel, and it was disappointingly dry. Switzerland is known for its hospitality, but when we asked if the chef could whip up something else, the restaurant staff were kind of rude and said no. We've been all over the world, including lots of places in Europe, and this was one of our biggest disappointments. Just so you know, this isn't a budget hotel, the prices are in line with others around here. So, if you're a vegetarian, we'd recommend looking elsewhere for a breakfast that suits your taste. Additionally, it is important to mention that the room lacked a mini fridge, rendering it impossible to store outside food for cooking or safekeeping within the room. So you're in a tough spot if you're a vegetarian and staying here. We hope this feedback proves valuable to potential visitors.
Stayed 4 nights in Oct 2023