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Hotel Derby

3.0 star property
This Alpine retreat in Zermatt offers adventure and comfort, with local cuisine and easy access to the Matterhorn Ski Paradise.

Choose dates to view prices

Hotel Derby puts travelers in the heart of Zermatt's mountain culture. The property features on-site shopping and a restaurant serving local dishes outdoors. Guests can borrow books from the library to enjoy on the sunny terrace when taking a break from the slopes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Room service
The current price is RM1,325
RM1,415 total
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Single Use, 1 Bedroom (Arve)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use, 1 Bedroom (Arve)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room (Arve)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room (Arve)

9.8 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (Arve)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (Arve)

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Double Room (Arve Plus 2 - Kajütenbett)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Double Room (Arve Plus 2 - Kajütenbett)

9.8 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 3 Bedrooms

Living area

Standard Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Residence Bellevue

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room, Residence Bellevue

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for One-Bedroom Apartment, Residence Bellevue

Living area

One-Bedroom Apartment, Residence Bellevue

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds
  • Free Wi-Fi
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About the area

Located in Zermatt City Centre, a neighbourhood in Zermatt, Hotel Derby is in a shopping district and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with downhill skiing and snowboarding, or try out other outdoor activities such as sledging and ice skating. Visit our Zermatt travel guide
Map
Bahnhofstrasse 22, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • Zermatt - Furi
    Zermatt - Furi
    3 min walk - 0.3 km
  • Furi Ski Area
    Furi Ski Area
    3 min walk - 0.3 km
  • Matterhorn Museum
    3 min walk - 0.3 km
  • Zermatt Visitor Center
    3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station
    2 min walk

Restaurants

  • Hotel Post Zermatt
    3 min walk
  • Brown Cow Pub
    3 min walk
  • McDonald's
    1 min walk
  • Le Petit Royal
    1 min walk
  • Walliserkanne
    1 min walk

About this property

Hotel Derby

Hotel near Zermatt-Matterhorn Ski Paradise
Take advantage of a terrace, shopping on-site and a library at Hotel Derby. The on-site local cuisine restaurant features al fresco dining. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
  • Tour/ticket information, multilingual staff and a front desk safe
  • Smoke-free property, free newspapers and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Derby feature perks, such as heated floors and laptop-friendly workspaces, in addition to amenities, such as free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with hairdryers
  • Wardrobes/cupboards, balconies and heated floors

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includes taxes & fees
24 May - 25 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Things to do

  • Helicopter/aeroplane tours
  • Library
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1945
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10.00 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 18.00 for adults and from CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Derby pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10.00 per pet, per day.

How much does it cost to stay at Hotel Derby?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at Hotel Derby on 25 May 2026 start from RM1,325, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Derby?

Hotel Derby doesn't offer parking.

What time is check-in at Hotel Derby?

Check-in start time: 3:30 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Derby?

Checkout is at 10:00 AM.

Does Hotel Derby provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Derby located?

Located in Zermatt City Centre, this hotel is steps away from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Derby Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 296 out of 384 reviews
Rating 8 - Good. 63 out of 384 reviews
Rating 6 - Okay. 14 out of 384 reviews
Rating 4 - Poor. 3 out of 384 reviews
Rating 2 - Terrible. 8 out of 384 reviews

Reviews

Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great staff friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a very convenient location. Walkable from train station.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Beautiful and clean, renovated, nice balcony overlooking the town and great location near the train station
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, front desk was very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Zhi Yin Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with scenic view.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff Ms Kristina was extremely helpful to the extent of providing us the driving road trip direction to our next destination. Overall, the hotel is clean and the location is perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with n the heart of Zermatt. Walking distance to all the shops and restaurants and train.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kin Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location, enjoyed 3 nights stay.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to everything. Breakfast was continental only but good enough variety. Room and balcony were excellent with a beautiful view.
View from the balcony
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Kind staff. 10/10
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff. Only problem was it got too hot in the room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. It is in a great location and the room was beautiful!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities
Staff, room, location, price... All 5 stars! The only thing I was slightly disappointed by was breakfast, but it was included so I certainly won't complain!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Siyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly, cozy
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very near to railway station without the noise.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a view of the Matterhorn which was spectacular. Enjoyed the restaurant on the premises, food was delicious. Was within walking distance from train station which was a plus. Accommodations were great. Wish we had more time in Switzerland to explore more.
Stayed 1 night in Sep 2025
Verified

8/10 Good

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant and comfortable. Staff were friendly and helpful. We enjoyed our stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
We chose the Hotel Derby because it had received good reviews and it was in close proximity to the Zermatt railway station. As it turned out it was very cosy in a cabin style. We liked it a lot. Super hot bath. We ate there in the evening and received a 15% discount as a resident. We only had time for a quick breakfast in the morning but it was fine. My only criticism was with the pillow which I found to be too soft, but that is just a matter of preference.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rick and Sue

The hotel was great. Location was perfect. 2 minute walk from the train station in the heart of town. Kristian’s at the front desk was very nice and extremely helpful. Would highly recommend
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
Lovely central hotel with the loveliest, helpful hotel receptionist.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. We were also upgraded with no extra charge to us. The reception was outstanding, service and food excellent. Fantastic breakfast too. The room was new, clean and very comfortable. Highly recommended.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Great location and nice restaurant
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Room / restaurant/ breakfast in the morning —— location - location - location…. Very enjoyable overall experience
Stayed 1 night in May 2025
Verified

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel in an extremely central location. Only a few minutes walk from the railway station and situated on the main street in Zermatt. The rooms were spacious and appeared to be recently modernised. The rest of the hotel however, looks a little bit dated.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in middle of Zermatt with walking fistance to train station.
Stayed 2 nights in Apr 2025