Riau Archipelago Luxury Holidays

slightly dated facilities and food was sub par. going anywhere out of the resort requires a 30 minute drive on average. overall decent for a short stay but nothing too fancy. montigo resort was next door (about 10 min drive) which was good so we could visit their beach club and other facilities easily.

Showing it's age but still a very good experience and stay. Stayed at the beach front villa. Sound of the waves was very relaxing and calming

Good resort, limited dining options. Room service extremely poor. To get drinking water glasses takes 1 hour. Eminently provided in Room inadequate. No slippers, glasses plates etc. the so hipped free fridge option doesn’t hold any standard drink. All local drinks. The duty Manager Me. Yurri is very helpful and gives a lot of respect

Staff are smiley, friendly and helpful.

Beautiful hotel, spacious, well renovated, many lighting in the room for different areas, hotel provided ample drinking water and complimentary minibar drinks, friendly front desk. Breakfast was a bit confusing for new guests, long and confusing waiting for services like juice and egg station, they lack clear signage about how to order juice and egg from staff who lack English conversation skills. Location was a bit far from many popular areas. It stated that there was a medical center within the hotel but it was closed when my family was sick and needed to access medical help. The room was locked and the front desk said it would be closed for the whole day. We did not use the service but the hotel offers free shuttle to and from the ferry, that is helpful.

Beautiful hotel, spacious, well renovated, many lighting in the room for different areas, hotel provided ample drinking water and complimentary minibar drinks, friendly front desk. Breakfast was a bit confusing for new guests, long and confusing waiting for services like juice and egg station, they lack clear signage about how to order juice and egg from staff who lack English conversation skills. Location was a bit far from many popular areas. It stated that there was a medical center within the hotel but it was closed when my family was sick and needed to access medical help. The room was locked and the front desk said it would be closed for the whole day. We did not use the service but the hotel offers free shuttle to and from the ferry, that is helpful.

Good resort, limited dining options. Room service extremely poor. To get drinking water glasses takes 1 hour. Eminently provided in Room inadequate. No slippers, glasses plates etc. the so hipped free fridge option doesn’t hold any standard drink. All local drinks. The duty Manager Me. Yurri is very helpful and gives a lot of respect

slightly dated facilities and food was sub par. going anywhere out of the resort requires a 30 minute drive on average. overall decent for a short stay but nothing too fancy. montigo resort was next door (about 10 min drive) which was good so we could visit their beach club and other facilities easily.

Showing it's age but still a very good experience and stay. Stayed at the beach front villa. Sound of the waves was very relaxing and calming

Good resort, limited dining options. Room service extremely poor. To get drinking water glasses takes 1 hour. Eminently provided in Room inadequate. No slippers, glasses plates etc. the so hipped free fridge option doesn’t hold any standard drink. All local drinks. The duty Manager Me. Yurri is very helpful and gives a lot of respect