Shutoken All inclusive Holidays

The room is clean and equipped with kitchen stuff, it’s

Great stay with friendly staff, clean and comfortable rooms. The location was very convenient, and everything exceeded our expectations. Highly recommended..

Clean room, very kind staff, amazing being in the airport, super great being next to the garden shopping mall, and this was the best shower I've ever had in my life

We loved our stay! Highly recommend.

It’s our second time back and we’ll come again.

Clean room, very kind staff, amazing being in the airport, super great being next to the garden shopping mall, and this was the best shower I've ever had in my life

Cleaning in rooms need improvement.

The room is small, which we kind of expected. Though, It has a large bathroom. The bed is a full size which was smaller than expected. Especially for 2 people. Not the most comfortable mattress, but we made due. Most restaurants don’t open till around 10am, except for the on sight Sizzler, which is about $32 pp for breakfast. Definitely more of a nightlife area.

A modern well kept upscale hotel with very comfortable and well appointed rooms. Hotel is a few minutes walk from the Shiomi station on the JR Keiyo Line - a short ride to Tokyo Station. Comfortable lobby and inviting bar and restaurant near the Lobby. Staff were very helpful.

I recently stayed at Keio Plaza Hotel and had a bit of a mixed experience overall. When I first checked in, I was assigned a room in the South Tower that hadn’t been renovated yet. Unfortunately, the room felt quite dated and a bit worn, and it gave off a slightly unclean impression despite being serviced. That said, the highlight of my stay was definitely the staff. I spoke with the front desk about my concerns, and they were incredibly friendly, understanding, and professional. They offered me the option to upgrade, and I decided to go for it. I’m really glad I did. The upgraded room was a completely different experience: modern, clean, and very comfortable. While I do think the unrenovated rooms could use some attention, the excellent service and the quality of the upgraded accommodations really turned things around for me. If you’re planning to stay here, I’d definitely recommend opting for one of the renovated rooms from the start.