Zacatlán Hotels with Swimming Pool

"Rooms were dirty, rat poop everywhere, things were falling apart."

"The building looks new, and it has some pros and cons. As pro, you have new installations and the staff is really nice, (definitely they were the best). The room is warm, which is good, the beds were comfort and clean. The bathroom was OK, but... it lacks of personality, the room was like a room without personality, I think is because everything was new, but... I don't think is memorable, they give you shampoo and soap, but not pretty. I hope it improves that in the future, because the...

"La atención de la señora que nos recibió "

"Falta un poco de "

"We have stayed at this hotel several times, even though is no fully accessible because it has small steps in the entrances to the main buildings, we have enjoyed it. It has a nice restaurant onsite and the food is tasty. Staff has been courteous and friendly, with a couple of exceptions. During our last visit we had some issues with the toilet seat, it was broken, we only stayed one night, so we did not bothered to tell the reception. "