Oasis Hotels & Resorts Yucatan Peninsula hotels

"Love the pools looking over the ocean"

"The food was great. We were very impressed with the steak and the quick service wax great. The chef was great, Kevin. The bartenders in the main lobby were very helpful and friendly. The only problem was that it seem like the water in the pool was not very clean and the sea weed wad a big issue and we were not able to go in the ocean. Overall it was a nice place and would return again."

"Food was so good, above the expectations. Staff are amazing except reception (Mr.Publo) we had a problem for our check in because of Expedia’s fault and we had to book another room there right away and we lost our money which is not the problem here, he treated us like we have no money and refused to helped us amd guide us through the process. His behaviour was not professional at all I hope he’ll learn some manners."

"Very clean"

"Food was very good and the whole place had good vibes I just wished they had better activities "

"Biggest plus - staff was super friendly! Rooms were nice but the shower was very outdated, lots of rust in the shower. They use zero premium liquor so don't be surprised if you're hungover. The food was absolutely disgusting. NOTHING was good! We went out to eat the majority of meals due to the quality in food. The beach view is beautiful! This resort allows animals and doesn't have designated areas for animals to use the restroom and no potty bags so there was dog poop randomly everywhere. We will be returning to Mexico 100%....but will never be staying at this resort ever again. Unfortunately, the lack of good food is what over all killed our experience. "

"We've been to this hotel multiple times. We love the property, the staff and the vibes. As we dine out often when visiting Cancun, we were never picky when it came to the food. We were however very pleased to find that this resort has now checked this box to make it perfect. We found ourselves on multiple occasions rushing back to make dinner at the hotel! On another note, I had ordered flowers and balloons for our anniversary. The flower delivery service I hired was very difficult to communicate with and the delivery took place after we had left for the day on an excursion. Upon returning to the hotel, we found that the staff had received the deliver and brought it to our room. They also filled the room and bed with flower petals. Thank you from the bottom of our hearts!"

"Great service "

"I spent a lot of money expecting to enjoy a relaxing vacation, but unfortunately the experience was disappointing. The room had ants and roaches, and management wanted to send people to spray the room while we were staying there. When you’re on vacation, the last thing you want is to worry about bugs getting into your luggage or belongings. The property is also extremely big, so you constantly need golf carts to get around. Sometimes we had to wait close to 30 minutes just to get picked up and go from one place to another. Customer service was poor, especially when trying to get help or solve issues. The restaurants themselves were good, but getting into them was very difficult because everything was overcrowded and busy. Unless you made reservations two days ahead, your chances of getting in were very low. Overall, the resort looks nice, but the experience did not match the amount of money we paid."