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"Close ti the river and the sites of York. Great staff, clean rooms and a building with character "

"Perfect for the city centre to get to all the bars and restaurants on foot we chose a river view and a high floor had a view of the minster the staff were great helping you with everything definitely going back "

"Bad service marred what should have been a nice stay"

"Very good location . We stayed 3 nights , our bed linen was never changed. No body lotion provided either "

"Great location , good price , good walking distance to sights. Only minus , is that the mattress need replacement "

"Very good stay. Particular mention for Becky who was on duty on the night of our stay and was very helpful when my wife was poorly. Great customer service. "

"The breakfast was very good, with absolutely everything everyone could want to eat and drink. The room was spotless and comfortable. Staff were friendly, courteous and helpful. We'll definitely be back."

"Great location knocked a star off as breakfast wasn’t great but still good value "

"Excellent location, really close to the station and just over the bridge from the city centre. Good breakfast, including the 'trademark' waffle maker. We were in a wheelchair accessible room that was spacious but the bathroom had incomplete grab rails and a slightly strange design that would make it much harder for an independent wheelchair user to use the shower - ask for photos before you book to check it will meet your needs."