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All staff were incredibly professional and helpful. Great breakfast and comfy rooms
Katherine
Stayed 6 nights in Apr 2024
Response from Christopher R on 30 Apr 2024
Dear Mark,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
Great hotel and location. Breakfast was delicious and lovely staff throughout.
Nicholas
Stayed 1 night in Apr 2024
Response from Amy C on 24 Apr 2024
Dear Nicholas,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Dear Anthony. Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
everything was excellent except the car park which is inadequate, poorly maintained and over priced. was shocked to be charged £15 per day (hadnt been charged on previous visit about 4 years ago) and to find that carpark remained in a poor state of repair with spaces that are too small and multiple pot holes.
alan
Stayed 5 nights in Apr 2024
Response from Christopher R on 16 Apr 2024
Dear Alan,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Feedback is of utmost importance to us in our striving for continuous improvement and your contribution to this is much appreciated.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
Great location! Rooms very comfortable, clean and well presented. Stayed five nights and would definitely recommend.
Samantha
Stayed 5 nights in Apr 2024
Response from Christopher R on 16 Apr 2024
Dear Samantha, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
Breakfast was amazing and all the staff is so nice.
Adam
Stayed 3 nights in Apr 2024
Response from Amy C on 13 Apr 2024
Dear Adam,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Lovely hotel, so close to centre but also peaceful. The road it is on leaks straight to the centre with lots of restaurants and cafes along it. Hotel room was great, we stayed in a club style room.
Philip
Stayed 2 nights in Mar 2024
Response from Amy C on 28 Mar 2024
Dear Philip,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
8/10 Good
Sarah-Jane
24 Mar 2024
Sarah-Jane
Stayed 2 nights in Mar 2024
Response from Christopher R on 16 Apr 2024
Dear Sarah-JaneThank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
8/10 Good
Ashley
17 Mar 2024
Ashley
Stayed 2 nights in Mar 2024
Response from Amy C on 7 Apr 2024
Dear Ashley,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Arrived early and was allocated a room which was great. Staff are amazing and room was lovely. Breakfast not up to the "best breakfast in the uk" award. Scrambled eggs weird and strange flavour and texture. Not enough choice of meals if you dont want to walk into town after walking around for hours all day.
It certainly is not 20 min walk from station unless your a young fit person! At least 30 mins walk from station.
Lynn
Stayed 2 nights in Mar 2024
Response from Christopher R on 7 Mar 2024
Dear Lynn,Thank you for taking the time to complete our satisfaction survey and for choosing Hotel Indigo for your recent stay.I would like to apologise for the inconvenience you have encountered during your stay with regards to breakfast. Please rest assured that all your comments have been taken into consideration and reviewed by the Kitchen and food and beverage team to take necessary action and correct any shortcomings. I hope that despite your experience on this occasion we have the opportunity to welcome you back to Hotel Indigo in the future. Front of House Manager. Christopher R
Dear SusanThank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Dear David,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Everything we needed for a few days away was adequately provided
Anthony Shaw
Stayed 3 nights in Feb 2024
Response from Amy C on 23 Feb 2024
Dear Anthony Shaw,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
The location was perfect. The staff were all incredibly helpful and pleasant.Breakfast was really good, with plenty of choice.
Forteath,
Stayed 3 nights in Feb 2024
Response from Amy C on 23 Feb 2024
Dear Forteath,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Parking at the hotel was nearby and lots of restaurants around the area where the hotel was situated
Anne
Stayed 3 nights in Feb 2024
Response from Amy C on 20 Feb 2024
Dear Anne,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Dear Biswajit,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
6/10 Okay
R.E
3 Feb 2024
R.E
Stayed 1 night in Feb 2024
Response from Amy C on 4 Feb 2024
Dear R.E,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Dear Richard,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Dear Florian,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Dear Peter,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
10/10 Excellent
MARTIN
2 Feb 2024
MARTIN
Stayed 1 night in Feb 2024
Response from Amy C on 4 Feb 2024
Dear Martin,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Dear Per,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Dear Janice,We apologise again for the disturbance during your stay. I hope that despite this unpleasant experience, we will have the opportunity of welcoming you back to our hotel in the future.Kind regards,
10/10 Excellent
Joanne
28 Jan 2024
Joanne
Stayed 3 nights in Jan 2024
Response from Amy C on 30 Jan 2024
Dear Joanne,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
10/10 Excellent
Darren
28 Jan 2024
Darren
Stayed 2 nights in Jan 2024
Response from Amy C on 30 Jan 2024
Dear Darren,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
8/10 Good
Richard
27 Jan 2024
Richard
Stayed 4 nights in Jan 2024
Response from Amy C on 30 Jan 2024
Dear Richard,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
The hotel was very central. Plenty of restaurants in the same area. Staff very courteous and friendly. Would go back again.
Catherine
Stayed 3 nights in Jan 2024
Response from Amy C on 26 Jan 2024
Dear Catherine,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
This was a brilliant hotel, and the breakfast was great. Just a short walk from the town centre which was really convenient.
Gemma
Stayed 3 nights in Jan 2024
Response from Christopher R on 24 Jan 2024
Dear Gemma,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
10/10 Excellent
Andrea
21 Jan 2024
Andrea
Stayed 1 night in Jan 2024
Response from Christopher R on 24 Jan 2024
Dear Andrea, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
Dear Dominic,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Dear Carley,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Well located, 10 minute walk to the Minster. Great breakfast. Premium room was impressive and a huge bed. Very friendly service. Would recommend and stay again.
Michael
Stayed 1 night in Jan 2024
Response from Christopher R on 20 Jan 2024
Dear Michael, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
We had a great 4 night stay here. The staff were very friendly and helpful.The room was very well equiped,the food superb. The locatioin of the hotel was perfect for all the sights we wanted to visit.The weather was bitterly cold but the room was warm.
Janet
Stayed 4 nights in Jan 2024
Response from Christopher R on 20 Jan 2024
Dear Janet,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
Room was 5 star but the breakfast reminded me of a 3 star Crest Hotel in the 1980s. It certainly fell well short of the room. Overall, I would say the room was value for the discounted price paid. If I stayed there again, I would find somewhere else to have breakfast and in York there are plenty of options.
William
Stayed 1 night in Jan 2024
Response from Amy C on 16 Jan 2024
Dear William,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.I would like to apologise for the inconvenience you have encountered during your stay. Please rest assured that all your comments have been taken into consideration and reviewed to take necessary action and correct any shortcomings. I hope that despite your experience on this occasion we have the opportunity to welcome you back to Hotel Indigo in the future. Kind regards,
10/10 Excellent
Andrew
15 Jan 2024
Andrew
Stayed 1 night in Jan 2024
Response from Amy C on 16 Jan 2024
Dear Andrew,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Lovely hotel, staff were amazing, always smiling, helpful. Room was beautiful, lovely bathroom and always clean and topped up with towels, coffee, milk and water in the fridge, bed was lovely and comfortable. Thank you ☺️
Gina
Stayed 2 nights in Jan 2024
Response from Christopher R on 15 Jan 2024
Dear Gina, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
10/10 Excellent
David
14 Jan 2024
David
Stayed 3 nights in Jan 2024
Response from Amy C on 4 Feb 2024
Dear David,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Dear George,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
10/10 Excellent
Charlotte
8 Jan 2024
Charlotte
Stayed 1 night in Jan 2024
Response from Amy C on 11 Jan 2024
Dear Charlotte,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
10/10 Excellent
Florence
8 Jan 2024
Florence
Stayed 3 nights in Dec 2023
Response from Amy C on 11 Jan 2024
Dear Florence,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
10/10 Excellent
Paul
8 Jan 2024
Paul
Stayed 1 night in Jan 2024
Response from Amy C on 11 Jan 2024
Dear Paul,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
10/10 Excellent
Emma
7 Jan 2024
Emma
Stayed 1 night in Jan 2024
Response from Amy C on 11 Jan 2024
Dear Emma,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
10/10 Excellent
E
7 Jan 2024
E
Stayed 1 night in Jan 2024
Response from Amy C on 11 Jan 2024
Dear E,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
8/10 Good
Neil
5 Jan 2024
Neil
Stayed 2 nights in Jan 2024
Response from Amy C on 11 Jan 2024
Dear Neil,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
The staff are professional and friendly at all times. They took such good care of us. The rooms are lovely. The breakfast is wonderful as well including both continental and hot breakfast. Highly recommend!
Rebekah Elaine
Stayed 6 nights in Dec 2023
Response from Amy C on 11 Jan 2024
Dear Rebekah Elaine,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
10/10 Excellent
Lucie
3 Jan 2024
Lucie
Stayed 2 nights in Jan 2024
Response from Amy C on 11 Jan 2024
Dear Lucie,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
10/10 Excellent
ANDREW
2 Jan 2024
ANDREW
Stayed 2 nights in Dec 2023
Response from Amy C on 11 Jan 2024
Dear Andrew,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Beautiful boutique hotel. Very tastefully decorated. Excellent sized rooms. Good location, 5 minutes to centre. Best hotel breakfast we've had. Highly recommend and would stay again.
Richard
Stayed 1 night in Jan 2024
Response from Amy C on 7 Jan 2024
Dear Richard,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
Our New Year weekend away was excellent. Staff couldn't do enough for us, excellent walking distance into the centre of York. Will certainly call back for another stay.
Jenny
Stayed 3 nights in Dec 2023
Response from Amy C on 31 Jan 2024
Dear Jenny,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
10/10 Excellent
Leanne
30 Dec 2023
Leanne
Stayed 1 night in Dec 2023
Response from Christopher R on 3 Jan 2024
Dear Leanne,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R