"Immediately upon arriving, I was warmly welcomed by the front desk and made to feel like a priority with their proactive and efficient help. The whole process for my check in took less than five minutes and the front desk spoke perfect English which was a breath of fresh air. Anytime I walked past the front desk, they were attentive and would greet me warmly.
The location is so convenient! Everything is within walking distance and has two Hakodate food specialties Lucky Pierrot and Hasaegawa yakibentos just a few steps away.
The capsules are well maintained and clean with a lock box for storage of valuables.
The bathrooms were cleaned multiple times a day and my favorite part was the showers! Typically in Japanese hostels/capsule hotels, they have the same very small shower unit. But here, the showers are spacious as well as having a nice area for you to undress and store your belongings with a tiered storage unit.
Overall, a wonderful experience and I will be returning on my next trip to Hakodate. "