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Reviews of Loco House Kamakura

3 out of 5
Loco House Kamakura
3-6-2 Zaimokuza, Kamakura, Kanagawa

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018
Response from Loco House Kamakura on 21 Nov 2018
Thank you very much for your review. It's always a joy to hear when someone has a great time in my Airbnb! I hope I can host you again some day.

4/10 Poor

Jonathan

Disliked: Staff & service, room comfort
Unhelpful, uncomfortable
The 'hotel' was unhelpful with allowing us to leaving our luggage in the property earlier in the day before the late check in time. This meant we had to carry around our bags to the wedding we were attending. This was particularly unhelpful. Also when we did arrive at the property, it wasn't clear exactly where the keys were, and which lock box contained them. After a very long day traveling and attending the wedding I was kneeling down in the dark trying to unlock a padlock to get into the room. My hands got covered in greasy dirt and then it turned out to be the wrong padlock!
Stayed 1 night in Sep 2018
Response from Pawel on 12 Oct 2018
Dear Jonathan Thank you very much for your review. I'm sorry it wasn't possible to store your luggage before check-in time. Please kindly understand it's self check-in room and previous guest checked out the same day. We have to check and prepare room before next guest arrival. We will investigate our check-in guide once again but we provided check-in instructions with all details, description and video. Everything was sent 7 days before check-in. We are trying to make our instruction videos accurate.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
最悪でした
一軒屋で内鍵が閉まらず、薄い布団で寒くて眠れず、フロント不在で電話もメールもなかなか連絡繋がらず、何も解決せずに何時間もかかった。もう懲り懲りです。
Stayed 3 nights in Mar 2021

10/10 Excellent

MASASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Loco House Kamakura on 22 Apr 2020
この度はお客様の貴重なお時間を割いてレビューをお書きいただき、ありがとうございます。お客様のまたのお越しを心よりお待ちしております！

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
布団が置いてある場所に布団を敷いたら狭く、壁に足がついてしまった。布団が薄く寒かった。自転車が錆びており、乗るのをやめました。それ以外は良かったてす。
Stayed 1 night in Jan 2020
Response from Loco House Kamakura on 25 Jan 2020
この度はご宿泊頂き誠にありがとうございました。 ご指摘いただいた内容を真摯に受け止め改善いたします。 またのお越しを心よりお待ちしております。

10/10 Excellent

る, 埼玉県

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で、満足です。
Stayed 1 night in Aug 2019
Response from Loco House Kamakura on 7 Sept 2019
この度のご宿泊誠にありがとうございます。 今後もお客様に気持ち良くお過ごしいただけるよう努めてまいります。 またのご宿泊をお待ち申し上げております。

8/10 Good

ho kin ocean

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

ALKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
見た目以上に快適
想像以上に清潔、快適でした。 鎌倉駅まで歩ける距離でしたが、子連れで荷物が多買ったので、駐車場がもっと安かったらなと思いました。
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Nice trip with loco house
Their staff is so helpful, when i encounter any issue, they will try their best to help me. The instant response is super useful. The house is great, yet please kindly bring toothbrush with you.
Stayed 1 night in Aug 2018

8/10 Good

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
生活に必要なものは一通り揃っていました。自転車を二台借りれたのが特に良かった。
Stayed 10 nights in Jul 2018
Response from Pawel on 11 Aug 2018
この度は、ご宿泊いただき誠にありがとうございました。 素敵なメッセージを頂けてとても嬉しいです。 またのお越しをお待ちしております^^

6/10 Okay

carine

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Petite maison sympathique et bien équipée. Dommage que l espace pour dormir à 4 soit si petit. Nous avons dormi sur un petit matelas à même le plancher, pas de tatami, donc très peu confortable. A 5 minutes de la plage et à 10 minutes des restaurants.
Stayed 2 nights in Jul 2018
Response from Pawel on 9 Aug 2018
Thank you for your review. I'm glad you've decided to stay in our apartment. I believe photos of this apartment are accurate and I'm sorry to hear you didn't enjoy Japanese futon beds. Thank you for your feedback and we will try our best to make our apartment better place for our guest. Take care!

8/10 Good

はち, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鎌倉〜江ノ島散策の拠点に最適
ホテル近隣のコインパーキングにマイカーを預けて宿泊しました。鎌倉駅まで歩いて10分未満。大仏を拝んで江ノ島電鉄で江ノ島まで遊びに行きました。 小中学生2人、大人2人で宿泊しました。4人分のふとんを敷くには少し窮屈な間取りですが、快適に過ごす事ができました。
Stayed 1 night in Mar 2018

8/10 Good

Likai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說很好
交通稍微不便，附近有公車站，但要坐計程車無法路邊叫車（可能是鎌倉的計程車很少）。房間大約四人入住最剛好，房間舒適環境清幽，若不介意走10分鐘左右的路前往車站者很適合入住此住宿
Stayed 5 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
清潔で過ごしやすかった。
とても清潔で過ごしやすかったです。 近隣はコンビニの駐車場も有料なため、自転車があって助かりました。 ただ冬だったので、トイレが温便座でなくとても冷たかったのと、建物の壁が薄いのか寒く、ずっと暖房を点けたままでした。 洗濯や自炊できるので、大人数での連泊には最高です。 夏にまた利用できればと思います。
Stayed 3 nights in Dec 2017