Reception
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Reviews of Grand Kangen Hotel Urip Sumoharjo Yogyakarta

3 out of 5
Grand Kangen Hotel Urip Sumoharjo Yogyakarta
Jl. Urip Sumoharjo No.137, Yogyakarta, Yogyakarta

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 4 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

mohammad

Good and service great food and staff was good and nice place was clean room with nice hotel 🏨
Stayed 1 night in Aug 2019
Response from Ali on 22 Aug 2019
Dear Mr.Muhammad, Thank you for the good reviews about our hotel. We are glad that you have enjoyed your visit and we hope to see you again soon. Sincerely Yours, Irene Indri Dewi Astuti, SP., CHA General Manager of Horizon Urip Sumoharjo Yogyakarta

2/10 Terrible

Eddy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Horrible AC
The AC was bad. The technician tried to fix it but was unable to get the AC worked properly. I asked the reception to change my room, but I was declined. Very disappointed. My previous stay at this hotel was great, but they could not give me the service they previously had given me.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Teguh

Liked: Staff & service, property conditions & facilities, room comfort
hotel yg value utk keluarga
lokasi cukup strategis di jl Urip Sumoharjo. ke Malioboro bisa naik trans Jogja cuma Rp 3500 . dari bandara Adi Sucipto bisa juga naik trans Jogja 1a. turun di halte XXI kemudian tinggal nyeberang. makanan sekitar area juga banyak. kamar cukup besar, sanyang kurang bersih utk kelas hotel horison. di kamar juga tidak ada kulkas. lokasi yang menghadap jalan Uripsumoharjo berisik suara motor kalau malam. management hotel bisa perbaiki dengan buat jendela luar YG double glass atau laminated serta seal di pintu kamar.
Stayed 1 night in May 2019
Response from Ali - Front Office on 19 May 2019
Dear Bapak Teguh, Terima kasih telah memilih Horison Urip Sumoharjo selama berada di Jogja. Kami juga mengucapkan terima kasih atas review dan masukan yang bapak sampaikan. Untuk kebersihan kamar, kami telah menindaklanjuti dgn House keeping untuk diperbaiki dan ditingkatkan lagi kebersihan kamarnya. dan untuk suara bising yang ditimbulkan karena suara dari luar, kami akan segera menindaklanjuti ke Management masukan yang bapak sampaikan. Kami berharap, pada kedatangan bapak teguh berikutnya, kami sudah memperbaiki masukan yang bapak sampaikan. Terima kasih.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Lobby Utama Beraroma masakan dari restorant yang kurang enak

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service