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Reviews of Courtyard by Marriott Yinchuan

3.5 out of 5
Courtyard by Marriott Yinchuan
166 Beijing Middle Road, Jinfeng District, Yinchuan, Ningxia

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

ZHANYU

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean property. Room is spacious and quiet. Would stay here again next time.
Stayed 1 night in Jun 2023
Response from Amy on 15 Jun 2023
Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Yinchuan a great experience. Thank you once again for your thoughtful feedback.

2/10 Terrible

Po Hui

Disliked: Property conditions & facilities
Double charged!
I paid for the hotel in advance via hotels.com, yet when I left, they posted the charge of 400 dollars of security deposit on my card I used to check in. Obviously I used zero room service, zero food on site, no damage to the room, etc. I have no idea how this charge happened and it's frustrating!
Stayed 4 nights in May 2023
Response from Amy on 6 Jun 2023
Dear Guest, Thank you for posting your comment. We apologize for the bad experience caused by our operating mistakes, the refund process is currently under way.We are deeply sorry for the inconvenience and thank you once again for your thoughtful feedback.

8/10 Good

BIN

Travelled with family
Stayed 3 nights in Apr 2023
Response from Amy on 29 May 2023
尊敬的客人，您好！感谢您下榻银川万怡酒店，十分荣幸能够看到您对本次入住体验表示满意，您的肯定是我们不断向前的最大动力。我们期待在银川万怡酒店与您再次相遇，祝您生活愉快！

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬件环境和服务都不错，就是前台checkin稍微等的时间较长，不过服务人员态度都很不错
Stayed 1 night in Oct 2020
Response from Cathy on 18 Nov 2020
尊敬的客人，您好！感谢您下榻银川万怡酒店，十分荣幸能够看到您对本次入住体验表示满意，您的肯定是我们不断向前的最大动力。我们期待在银川万怡酒店与您再次相遇，祝您生活愉快！