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Reviews of Dyson Hotel Xian

3.5 out of 5
Dyson Hotel Xian
No.101, Blk E, 9 Haigang City, 659 Qujiang New District Yan Nan Yi Lu, Xi'an, Shaanxi

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

6.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review from from Australian tourists
Excellent Hotel. Only 3 things to say to help improve it. 1.. Location is confusing as the name of the Hotel is advertised as DYSON HOTEL. When we arrived there is nothing, no signs to say DYSON HOTEL.. They use the name DS on all their materials. 2..The TV did not work well as it always turned off and on or froze. This really needs to be fixed. 3.. Toilet rolls were very small. Need more toilet paper. Special thank you to Leo (Hotel manager I think) for excellent service with helping to get taxi's for us
Stayed 3 nights in Sep 2019

2/10 Terrible

Cheng Lun

Business traveller
Disliked: Cleanliness
地點不錯 外觀看起來也ok 但是房間的整潔度非常差 門上有泥土 廁所有煙灰 不建議!
Stayed 2 nights in Nov 2019
Response from nana on 11 Dec 2019
尊敬的宾客您好！非常感谢您选择入住我们酒店并分享您的入住感受！酒店位于大雁塔曲江商圈，步行至大雁塔、大唐不夜城、大唐芙蓉园距离很近，周边还有很多美食值得一品。对于您提出来整洁度的问题，我们已经向相关部门反映并且及时做出整改，并且对我们对卫生进行了彻底及三级制度检查，并及时监督督促。我们将继续努力，竭力为每一位客人打造舒适温馨的体验。感谢您的宝贵意见，为每一位住店客人提供热情周到的服务是酒店全体员工的职责，真诚期待您的再次光临！