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Reviews of Swan Hotel - Xiamen

4 out of 5
Swan Hotel - Xiamen
Swan Square, Bailuzhou, Xiamen, Fujian

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 12 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was clean, comfortable for me
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel is in a park area with city buses next to it, There is a lake in the back, so the surrounding area is beautiful and quiet. The hotel has big room. However, the hotel is a little old compare with other hotels, you can smell the cigaret. I think it should be 3.5-star, not 4-star.
Stayed 3 nights in Mar 2019

8/10 Good

Koon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HAIJING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

10/10 Excellent

Esterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

HIROSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高のサービスに唖然。中国が変わりつつある事を実感。
Stayed 3 nights in Jan 2020

10/10 Excellent

wei han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
外で工事を行っていたのか、朝からうるさかった。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
エアコンの暖房が効かない為、夜寒かった
Stayed 4 nights in Feb 2019

10/10 Excellent

AN CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美之廈門
優美的環境，美味的餐食，溫暖的服務，是我愛上天鵝的理由
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2018

2/10 Terrible

Tzusung

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but bad experience
It is nice old brand hotel in Xiamen. But when I check in the front person suggest get upgrade to another and told me that is gonna be 100rmb different. When I check out they charged me 500 RMB, instead of 324(60usd)+100=424.that is around160 RMB different for two night. Their answer is the 100 different is base on their price list is not base on the price I booked. That was very improper way of doing business.
Stayed 2 nights in Mar 2018

8/10 Good

大和, 日本

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
公園内の素敵なホテル。
夕食、朝食をホテルのレストランでバイキングでした。同伴者が食事中レストランの従業員が見ているので嫌だったと言いました。多分空いた皿を片付けようか、外国人が珍しいかで気にしないでと言いましたがお客さんが食事中に従業員はあまりお客さんと目を合わせないようにお願いします。
Stayed 1 night in Feb 2018

8/10 Good

曾強, 臺灣高雄

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物超所值
本人推薦商務小資旅遊可以入住,環境優雅乾淨距離鬧區,碼頭都很近,價錢合理無超所值是一家不錯的飯店...................................!
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2018

8/10 Good

chinyen

Liked: Cleanliness, staff & service
舊了
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Yung tse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
非常好good
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの対応に感謝感謝

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地のよく、また、チェックイン時間よりも早い時間に到着したのですが、空いてる部屋を用意してくれ大変助かった

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常值得体验的住宿
地理位置得天独厚，带老人和小朋友住了三晚，相当舒适。每天都去白鹭洲喂鸽子散步，周围吃的玩的都非常方便。推荐酒店的自助餐，品种齐全，味道不错。

10/10 Excellent

FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地处白鹭洲公园，环境一流、早餐丰富、泳池干净

8/10 Good

ringo, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
交通方便，房間整瀠。。
整體來說還挺好的。只是我住的房間在5樓，可電梯只到4樓。😧要自己行上一層，又沒服務員幫拿行李。服務員的貼心服務要好好提升