"An older gentleman checked us in the first day - very kind & helpful. He gave good info, directions, & recommendations about the area as well as the hotel amenities & hours. He permitted us to check in 2-3 hrs early since the room I booked was already cleaned & I called right before arrival. The next evening, a younger woman was working the desk, but she wouldn't answer the phone when we tried 3x to let them know our reservation would be ending a night earlier than planned (for work). She was very talkative with a small crowd of all male visitors when my fiance went downstairs to get quarters for laundry & tell her our departure date had to be moved up by a full 24 hours. She wouldn't enter an updated departure time & told him that we may still be charged the entire 3 nights regardless.
For the gentleman employee, I'd absolutely say 5 stars on everything. He checked us out & didn't charge us the pre-booked extra night!
Bonus was being able to wash a few loads of laundry while temporarily stranded in Idabel. $2 each load in the washer, $1 each load in the dryer, FYI, & only quarters can be used to start them. Front desk has rolls of quarters so that's extremely convenient.
For the other employee lady, I'd say 3 stars max. She wasn't overtly rude, but definitely wasn't hospitable or helpful.
The place is under renovation so expect some mess. Room was larger than expected, very clean, same w/towels, sheets, etc. And lastely, very good price for everything we needed!"
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