Hotel dengan Kolam Renang di Woking

"Great service at the busy reception and a complementary room upgrade which was a lovely surprise after travelling. Great location and fantastic visit to Chino Latino restaurant."

"I was disappointed to find that there were no water or amenities refills on my last day. As these are basic expectations for any hotel stay, I was surprised that they weren’t provided. I hope this can be addressed for future guests. This keeps the feedback clear and constructive! Frankly, this will be my last visit to Novotel."

"While in London, I left a bag of medicine in the lobby. I called several times tipi the MAIN number and got dumped into voicemai every time! That’s preposterous for a hotel that charges so much and,frankly, sells itself as business friendly. Even the Chelsea football club stays there prior to matches. Even calls to room service are frequently never answered. I e been going there several times a year since the mid-90s. It has slid downhill from a true five star as an original Conrad Hilton...

"Hotel very central, close to the underground, excellent breakfast and the staff were very friendly and helpful. Only issue was that in the room, space between the bed and the wardrobe was nonexistent. Anybody with mobility issues would not be able to get into the wardrobe or into bed."

"Booked online not realizing property was a college campus dorm room. Quite small and hot room. Long walk to campus cafeteria for breakfast however food was good."

"We booked here after previously having an awful experience at a different 5* london hotel…. And we fell in love with this place. It was a breath of fresh air to be treated like a valued customer at this hotel and the facilities and room immaculate with everything you could need and more."

"Location was amazing! Rooms are dated and a little musty. Breakfast is limited and service was quite slow in the morning."

"Staff were accommodating, check in was prompt, room was ckean"