Front of property

Reviews of Lakes Hotel and Spa

4 out of 5
Lakes Hotel and Spa
Kendal Road, Bowness, Windermere, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 611 out of 829 reviews" "
Rating 8 - Good. 133 out of 829 reviews" "
Rating 6 - Okay. 53 out of 829 reviews" "
Rating 4 - Poor. 23 out of 829 reviews" "
Rating 2 - Terrible. 9 out of 829 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location with just a short walk to the lake. All of the staff were friendly & helpful. The room was very clean & well presented with a lovely view from the balcony. The food was great too
Stayed 1 night in May 2024

10/10 Excellent

Sean, Huddersfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, really friendly staff and great facilities.
Stayed 2 nights in May 2024

8/10 Good

Kiran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from a short stay here the location is perfect short distance to lake an shops, however I do I feel the parking is expensive at £12 per night. We ate in evening in hotel terrace and food was lovely and had a good choice for kids, again breakfast had good variety of hot and cold options we arrived at 8am and there was already a few people seats so I can imagine it gets busy in peak season. Room was clean and spacious. Spa was lovely and allowed children until 2pm however my daughter wasn't a fan so we didn't stay long. Overall great facilities and plenty options to eat an drink on site for those who dont want to go back out.
Stayed 1 night in May 2024

10/10 Excellent

Ashwani

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a one day stay. It was amazing
Stayed 1 night in May 2024

10/10 Excellent

Tejinderpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an amazing place to stay. Recommend the hot tub rooms. Breakfast was not 5 star. overcooked food and delay seating us.
Stayed 1 night in May 2024

6/10 Okay

Seishi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Two bedrooms were good for me to join a Zoom meeting.
Stayed 1 night in Apr 2024

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, lovely hotel and room.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Views, room, hot tub, food, friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in a lot of hotels in the area but the lakes hotel is by far the best, the hotel was amazing and the staff were brilliant from the moment we arrived. We will be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great service
Stayed 2 nights in Apr 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, the receptionist gave us a free room upgrade to a hot tub room! The pool and spa were immaculate and modern! We had an amazing meal at the Mizumi restaurant! Nothing less than 5 star here, would recommend to anyone!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very welcoming atmosphere and amazing staff
Stayed 1 night in Apr 2024

10/10 Excellent

Edward

Stayed 1 night in Apr 2024

10/10 Excellent

Zoe

Stayed 1 night in Apr 2024

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a one night stay for my partners birthday mid April. We both really enjoyed ourselves and we’re welcomed with a complimentary drink. The hotel itself is beautiful and very clean and classy. Our standard room was still pretty roomy and homely. Robes and slippers provided in your room which I lived in. Bed was comfy. Our highlights were the lovely cocktail bar and terrace, the Asian restaurant and the lake Windermere walks/ scenes, restaurants and amenities nearby in very walkable distance. Although we definitely felt relaxed after the spa and found it useful being able to use it before check in time, it was basically a quite a small dark hot room with the pools, jacuzzi, steam room, sauna, cold plunge pool all packed in the small space. The spa amenities were quite good but just very small and compact so I wouldn’t like to be there when it’s busy as there was already a lack of seating areas when we went and there weren’t many people there. Would definitely come back for the hotel again but not too sure I would come back just for the spa, but this may be personal preference as I prefer a big airy spa with views of the Lake District, with plenty of different seating areas. Thanks Lakes hotel and spa for overall a really lovely stay! ☺️
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time here - staff were all friendly and accommodating for what was a very special weekend for us. The spa facilities were exactly what we were looking for and we loved having the hot tub on our balcony. Our suite was fantastic and dinners at both the Lakeside Terrace and Mizumi restaurants exceeded our expectations. We'll definitely be back!
Stayed 2 nights in Apr 2024

8/10 Good

marisa

Travelled with family
Liked: Amenities
The property was lovely and the staff helpful. My only issue is that when they serviced the room in the morning they did not adjust cushions on sofa and did not change or clean the mugs and glasses!
Stayed 3 nights in Mar 2024

8/10 Good

Callum

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, spa is good. Excellent views from rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and polite really good stay If I had to pick something it would be that to get to the spa pool you had to walk across car park and then through the pub eating area in your swim wear and robe but other than that would stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

jamie leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay at the hotel. Staff were excellent as always and the food in the cocktail bar was lovely (Tapas) Our only grumble was the shower. We stayed in room 350 which is a cosy double, the room itself is plenty big enough but the bathroom is on the small size. The over bath shower had very little water pressure. Would this stop us coming back? Absolutely not! The place is a real treat.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel in an incredible setting. The rooms and facilities are fantastic and the staff are always smiling with no request too much trouble. It was our first time here and we will definitely be back
Stayed 2 nights in Mar 2024

10/10 Excellent

Callum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and pool facilities where fantastic. Room was comfy but one downside of our room, our shower pressure was mediocre, which could of been stronger. The other thing we didn't like was the food from the restaurant I think was a bit basic. Overall other than those little things it was fantastic
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay at The Lakes. Will definitely book again.
Stayed 1 night in Mar 2024

10/10 Excellent

michael

Stayed 2 nights in Mar 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the property. Everything is so close by and in walking distance and the hotel itself is beautiful! Great property and the staff are fabulous and help with anything you need!
Stayed 1 night in Mar 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely weekend away, couldn’t fault one bit! Will definitely be back again
Stayed 2 nights in Mar 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb 5 star stay
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great room, staff excellent
Stayed 3 nights in Mar 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Alayah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Staff are very kind and helpful. Had a lovely meal in the hotel pub. Loved that you can use the spa throughout your stay. Definitely recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, highly recommended
Stayed 1 night in Feb 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024

6/10 Okay

Joanne

Liked: Staff & service
Staff are wonderful but for a five star the bathroom was a bit tired and old also lack of mini bar and bottled water in the room
Stayed 1 night in Feb 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alicia

Stayed 2 nights in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, fabulous hotel. Favourite parts were the hottub on the balcony and the restaurant (Mizumi).
Stayed 1 night in Feb 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded all expectations!! The impression the staff gave immediately came across from the gate to check in was high standard. The breakfast catered for all and was also a high standard. Facilities, exactly what was advertised. Great having a jacuzzi on the balcony! The bars are great and staff very professional. They had various areas to sit which were all different. We will definitely be visiting again. Thanks.
Stayed 1 night in Feb 2024

10/10 Excellent

Tim

Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ammarah

Stayed 1 night in Feb 2024

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024