Terrace/patio
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Reviews of Kotel Windermere

4.5 out of 5
Kotel Windermere
Lake road, Windermere, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 104 out of 148 reviews" "
Rating 8 - Good. 31 out of 148 reviews" "
Rating 6 - Okay. 8 out of 148 reviews" "
Rating 4 - Poor. 3 out of 148 reviews" "
Rating 2 - Terrible. 2 out of 148 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from kotel on 14 Feb 2024
Dear Ben,We are happy to see that you had a nice experience at Kotel. Thank you for your review, and we look forward to see you again.Kind regards,The Kotel Team

10/10 Excellent

Samantha

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from kotel on 2 Feb 2024
Dear Samantha,Thank you for taking the time to rate us. We hope to see you again!Kind regards,The Kotel Team

8/10 Good

Rachael

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from kotel on 14 Feb 2024
Dear Rachael,Thank you for taking the time to rate us. We hope to see you soon!Kind regards,The Kotel Team

8/10 Good

Louise

Liked: Cleanliness, room comfort
Otherwise Engaged!
We just returned from our first staycation of the year, celebrating our engagement in the scenic Lake District. The Kotel Apartments in Bowness were absolutely stunning, from the stylish decor and interior design to the enchanting gardens. The car park had a couple of EV charging points that were always available and easy to use. We had verified with the hotel beforehand that the apartment was wheelchair accessible, and it was confirmed. There was a stunning wet room and ample space to move around the apartment. The only challenge was the entry points, which we were not informed of prior to our arrival. Despite the age and listed features of the building, I was prepared to bum shuffle over a couple of steps and overlook the barrier. Ramp access to the private gardens was available at the back, but there were still a couple of steps from the apartment itself. Although I was able to negotiate them, I recognise that not everyone could. To make it accessible for all, I think portable ramps would be ideal!
Stayed 2 nights in Jan 2024
Response from kotel on 27 Jan 2024
Dear Louise,Congratulation on your engagement! We sincerely apologise for the challenge you've encountered during your stay. we strive to provide a comfortable and pleasant stay for all our guests, and we are sorry that we missed the mark this time. We appreciate your feedback, as it helps us identify areas for improvement. We are pleased, however, that you found our apartments stunning and you enjoyed your stay overall. Wishing you all the best,The Kotel Team

4/10 Poor

Adam

Disliked: Room comfort
Bed not a double 2 singles put together so u fall through the middle all night which is frustrating as it was a comfortable bed No wardrobe stupid bar from wall to hang your clothes which is in front of the main door so when u open it it knock your clothes off
Stayed 1 night in Jan 2024
Response from kotel on 14 Feb 2024
Dear Adam,We are very sorry to hear that you didn't have a great experience in our hotel. We will take your comments under consideration as we strive to meet our guest's needs. Thank you for staying with us and for your time in reviewing our hotel.Kind regards,The Kotel Team

10/10 Excellent

Valerie

Liked: Cleanliness, room comfort
Excellent
Beautiful place clean
Stayed 1 night in Jan 2024
Response from kotel on 1 Feb 2024
Dear Valerie,We are happy to see that you had a great experience at Kotel. Thank you for sharing your feedback and we. look forward to see you again.Kind regards,The Kotel Team

10/10 Excellent

Andrea

Stayed 1 night in Jan 2024
Response from kotel on 1 Feb 2024
Dear Andrea,Thank you so much for the great rating. We're happy that you had a nice stay and we are looking forward to your next stay.Kind regards,Mel

8/10 Good

Verified traveller

Liked: Cleanliness
Amazing boutique hotel
Absolutely amazing place to stay. Great communication. Clean, boutique king size bedroom. If I were to be picky, I’d say the bed wasn’t too comfortable but overall I’d definitely recommend this hotel and for the price we paid for one night was fantastic.
Stayed 1 night in Dec 2023
Response from Mel on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are glad that enjoyed your stay with us and we hope to welcome you back in the future.Kind regards,Kotel Team

6/10 Okay

Joanne

Liked: Amenities
Great place to stay only issue was room to hot to sleep
Stayed 1 night in Dec 2023
Response from Mel on 30 Dec 2023
Dear Joanne,Thank you for taking the time to review your stay. We appreciate your feedback and hope to see you again.Kind regards,Kotel Team

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Mel on 18 Dec 2023
Dear Jamie,Thank you for leaving a review on your stay. We hope we can welcome you back in the future.Kind regards,The Kotel Team

10/10 Excellent

Adele

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Mel on 22 Nov 2023
Dear Adele,Thank you for leaving a review on your stay.We hope we can welcome you back soon.Kind Regards, The Kotel Team

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, room comfort
Absolutely anazing
Absolutely fabulous!!!! Always fabulous!!!
Stayed 1 night in Oct 2023
Response from Mel on 19 Oct 2023
Dear Leslie,Thank you for choosing to stay with us. We appreciate your review and look forward to welcoming you again.Kind regards,The Kotel Team

8/10 Good

D

Liked: Room comfort
Nice stay at Kotel Windermere
Very nice room in an impressive building. Ample car parking onsite and free on street parking nearby. Comfortable bed and nice view overlooking garden. Towel radiator was very hot and took a bit of effort to turn off as the en-suite was boiling! Full fridge provided along with a microwave and toaster, however if you eat or drink in your room there's only 1 chair. Ideal accommodation for a one or two night stay.
Stayed 1 night in Oct 2023
Response from Mel on 14 Oct 2023
Dear Mr D Mcmenzie,Thank you for your review and for choosing our hotel. We appreciate your feedback and hope to see you again.Kind regards,The Kotel Team

8/10 Good

Joanne

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place easy to walk to Windermere and Bowness. Lovely and modern Only down side is the rooms get very warm without heating
Stayed 3 nights in Oct 2023
Response from Mel on 13 Oct 2023
Dear Joanne,Thank you for staying with us. We appreciate your review and hope to see you again.Kind regards,The Kotel Team

10/10 Excellent

Paul

Stayed 1 night in Sep 2023
Response from Mel on 24 Oct 2023
Dear Paul,Thank you for staying with us. We appreciate your review and hope to see you again.Kind regards,The Kotel Team

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Mel on 27 Sept 2023
Dear Stuart,We really appreciate you taking the time to share your rating with us. Thank you for staying with us and hope to see you again.The Kotel Team

10/10 Excellent

Paul

Stayed 2 nights in Sep 2023
Response from Mel on 20 Sept 2023
Dear Paul,Thank you for choosing to stay with us. We appreciate your review and hope to see you again.Kind regards,Kotel Team

10/10 Excellent

Gilfred

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located in a quiet area, and within walking distance to town.
Stayed 3 nights in Sep 2023
Response from Mel on 15 Sept 2023
Dear Gilfred, Thanks for staying with us. We appreciate your feedback. The Kotel Team

10/10 Excellent

Alex

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mel on 11 Sept 2023
Dear Alex, Thanks for staying with us. We appreciate your feedback.Kotel Team

8/10 Good

colin

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Mel on 8 Sept 2023
Thank you.

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable stay, can highly recommend
Stayed 1 night in Aug 2023
Response from Mel on 29 Aug 2023
Dear Alison, Thank you for taking the time to share your feedback with us. We hope to welcome you back to Kotel again. Kind regards, Kotel Team

8/10 Good

David

Travelled with partner
Liked: Amenities
Convenient booking and registration - large room with all the amenities, only issue was the suite we had was in the roof so getting around the room was restricted with eaves and beams. Not a big deal and apart from that a perfect stay.
Stayed 1 night in Aug 2023
Response from Mel on 24 Aug 2023
Dear David, Thank you for taking the time to share your feedback with us. We hope to welcome you back to Kotel again. Kind regards, Kotel Team

2/10 Terrible

Yasmin

Disliked: Cleanliness, property conditions & facilities
I berthing was very appalling we booked double bed intact they was to single but together and all torn n unhygienic and not happy and left we early with my husband having an asthma attack n hospitalised I wd like my full refund otherwise am taking this further
Stayed 1 night in Aug 2023
Response from Mel on 2 Sept 2023
You arrived early afternoon, asked for room service in the evening, but you didn't complain about anything. We could have given you another room.

8/10 Good

Andrea

Liked: Cleanliness, room comfort
Good
Good room but would have preferred lower floor with dog
Stayed 1 night in Aug 2023
Response from Mel on 23 Aug 2023
Dear Andrea, Thank you for your feedback and hope to welcome you back to kotel again. Kind regards, Kotel Team

10/10 Excellent

Maurice

Liked: Cleanliness, room comfort
great room, mot much help
Great. accommodations! very pleasant interaction with staff except the person in the office. I don't know weather or not he was an owner or an employee but he was very unpleasant gentleman! Parking was a problem, as there was not enough space for all guests. We had to park in a fire zone.The room was very pleasant and well appointed. Staff were. quite pleasant. other than that man!
Stayed 3 nights in Aug 2023
Response from Mel on 23 Aug 2023
Dear Maurice, Thank you for taking the time to share your feedback with us. We hope to welcome you back to Kotel again. Kind regards, Kotel Team

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Mel on 17 Aug 2023
Dear Lucy, thanks for your feedback. Hope to welcome you at the Kotel again. The Kotel Team

6/10 Okay

Joanne

Stayed 1 night in Aug 2023
Response from Mel on 17 Aug 2023
Dear Joanne, thank you for your feedback and we hope to see you again! The Kotel Team

8/10 Good

Verified traveller

Liked: Cleanliness
Location was good. Hotel was clean. Only downside for me was the mattress wasn't the best but overall the place is well maintained and everything you could need is provided.
Stayed 1 night in Jul 2023
Response from Kotel on 3 Aug 2023
Dear Guest, Thank you for taking the time to share your feedback with us. We hope to welcome you back to Kotel again. Kind regards, Kotel Team

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This place is a real find! Secure, great parking lot right in front, in a wonderful location, clean, convenient... Don't pass this up!
Stayed 1 night in Jun 2023
Response from Hotel Management on 9 Jul 2023
Thank you so much for leaving such a lovely review! We hope to see you again soon at Kotel! Kind Regards, Kotel

8/10 Good

Wai Chi

Stayed 2 nights in Jun 2023
Response from Hotel Management on 9 Jul 2023
Thank your for your review.We hope to choose to stay with us again soon.Kind regards,Kotel

10/10 Excellent

Felice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very homely and comfortable room. Had a very enjoyable stay. Will definitely come again!
Stayed 3 nights in Jun 2023
Response from Hotel Management on 9 Jul 2023
Thank you so much for your review. We are so happy to read that you found the room and your stay really comfortable. We can't wait to welcome you back.Kind Regards, Kotel

10/10 Excellent

GILLIAN

Liked: Cleanliness, room comfort
60th birthday celebration
I was celebrating my 60th birthday, this hotel was in an amazing setting with a pub just across the road. Can not fault anything and I would definitely stay here again.
Stayed 1 night in Jun 2023
Response from Hotel Management on 9 Jul 2023
Thank you for leaving a review on your stay. It's amazing to see you had a fabulous time with us on this special occasion.We hope we can welcome you back soon. Kind Regards, Kotel

8/10 Good

Helen

Stayed 2 nights in Apr 2023
Response from Mel on 8 Sept 2023
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Hotel Management on 9 Jul 2023
Thank you for leaving a review on your stay. We are so happy to see you enjoyed your time with and we hope that we can welcome you back soon. Kind Regards, Kotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Fantastic hotel!!
Absolutely brilliant! The place was spotless and had everything we could possibly need. The room decor was fabulous. Location was brilliant. Communication with the hotel was answered quickly and thoroughly. I cannot recommend this hotel more highly!
Stayed 2 nights in Apr 2023
Response from Kotel on 16 Apr 2023
Thank you for leaving such an amazing review on your stay. We are so happy to read you had a fabulous stay with us and really hope we get the opportunity to welcome you back in the near future. Kind Regards, Kotel

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful little studio with a very large bed. Nice decor throughout. Area seemed safe enough. It did involve a big if a treck up and downhill to get to the shops and lake but it was a nice enough route and not too long.
Stayed 4 nights in Apr 2023
Response from Kotel on 16 Apr 2023
Thank you for leaving a review on your stay. It's amazing to see you had a fabulous time with us and explored the local area. We hope we can welcome you back soon. Kind Regards, Kotel

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was really beautifully dressed. Our host was amazing. Very helpful with checking in and knowledgeable of the area. I'm not sure what he's paid, but it should be doubled. 5*
Stayed 1 night in Apr 2023
Response from Kotel on 14 Apr 2023
Thank you for leaving a review on your stay. You have left some wonderful comments and we are really happy to see you had a great stay with us. I will pass your comments on to the gentlemen as I know he will be thrilled to read them. We hope we can welcome you back soon. Kind Regards, Kotel

10/10 Excellent

Ellie

Stayed 1 night in Apr 2023
Response from Kotel on 14 Apr 2023
Thank you for leaving a review on your stay.We are glad you had a great time with us and hope we can welcome you back soon.Kind Regards, Kotel

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Signature Studio Disappointment
The hotel was lovely, reception area was lovely and the rooms were decorated very nice, but having paid nearly £300 for a single including extra for a ‘larger’ room (with the ‘signature studio’ supposed to be roughly 10m2 larger than the regular studios) we were very disappointed to find that the bedroom space was quite small with probably 50% or more of the floor space being the bathroom and long corridor to said bathroom, and a lot of the space wasn’t great as it was sloped ceilings so my partner couldn’t stand up in parts of the room and half of the bathroom. There was a full under-counter fridge, microwave, kettle, toaster and set of plates/cutlery etc but nothing for washing up (no washing liquid, sponge, towel etc) The pictures look fab, and I’m sure some of the rooms are lovely, but our room was poor.
Stayed 1 night in Apr 2023
Response from Kotel on 10 Apr 2023
Thank you for leaving a review on your stay with us. We are disappointed to read you did not enjoy your stay with us over the bank holiday weekend. We are priced competitively when compared to the other hotels in the area and we do truly apologise if you feel as though you did not get value for money. We supply every room with a cleaning kit and this can be found in the cupboard underneath the sink. Our 24/7 on site host would of been able to help with this matter, if unable to locate. We hope that we can welcome you back in the future so we are able to restore your fait in us. Kind Regards, Kotel

10/10 Excellent

Jessica

Stayed 1 night in Mar 2023
Response from Kotel on 2 Apr 2023
Thank you for leaving a review on your stay. We are glad you had a great stay with us and hope we can welcome you back in the near future. Kind Regards, Kotel

10/10 Excellent

Natalie

Stayed 1 night in Feb 2023
Response from Kotel on 3 Mar 2023
Thank you for leaving a review on your stay. We are so happy to see you enjoyed your time with and we hope that we can welcome you back soon. Kind Regards, Kotel

10/10 Excellent

Susamn

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023
Response from Kotel on 27 Feb 2023
Thank you for leaving a review on your stay. It’s amazing to see that you had an enjoyable stay with us! Let’s hope we can welcome you back soon. Kind Regards,Kotel

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, room comfort
Last min trip with the family
Lovely clean modern apartments, great location
Stayed 1 night in Feb 2023
Response from Kotel on 14 Feb 2023
Thank you for leaving a review on your stay. We are over the moon to hear you loved the apartment and enjoyed the central location. We really hope we can welcome you back in the future. Kind Regards, Kotel

10/10 Excellent

David

Stayed 1 night in Jan 2023
Response from Kotel on 3 Feb 2023
Thank you for your lovely review. We hope to welcome you back soon. Kind Regards, Kotel

10/10 Excellent

Colin

Liked: Cleanliness, room comfort
First time stay
High quality accommodation in a very quiet area but ideally located Would definitely recommend
Stayed 2 nights in Nov 2022
Response from Kotel on 2 Dec 2022
Thank you Colin for such a wonderful review. We really appreciate your lovely words and we a re happy to read that overall you had a great stay with us. We really hope we can welcome you back soon. Kind Regards, Kotel

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Cosy cool stay
We upgraded from kozy to signature studio and it was a lovely room. Very trendy and cosy. The only thing I would say is we dont really like to sleep on a bed split in two ( 2 singles together). Would have preferred a proper double bed. Staff were lovely and although its self check in there was always someone at front of house to help. Great location too..walking distance into town.
Stayed 1 night in Nov 2022
Response from Kotel on 15 Nov 2022
Thank you Emma for such a lovely review. Its great to hear that you had a lovely stay with us and took advantage of our central location. I will pass on your kind comments to all the team as I know they will love to read them. We take all feedback very seriously here, so thank you for your constructive feedback. We hope that we can welcome you back in the future. Kind Regards, Kotel

10/10 Excellent

Joanna

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from Kotel on 13 Nov 2022
Dear Joanna, Thank you for leaving such a lovely review on your stay. We already can't wait to welcome you back. Kind Regards, Kotel

10/10 Excellent

Jamie-Louise

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022
Response from Kotel on 11 Nov 2022
Thank you for leaving an amazing review of your stay. We hope we can welcome you back soon. Kind Regards, Kotel

10/10 Excellent

Sheryl

Liked: Cleanliness, room comfort
Accommodation in my opinion is excellent. Had everything we wanted. Very comfortable and spotlessly clean. We will definitely be coming back.
Stayed 4 nights in Sep 2022
Response from Kotel on 3 Oct 2022
Thank you for leaving a review on your recent stay. We are really happy to read the lovely comments you have made regarding your stay, they really mean a lot to us. We already can't wait to welcome you back!Kind Regards,Kotel

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, trendy, good hotel renewed and cozy
Stayed 2 nights in Sep 2022
Response from Kotel on 2 Oct 2022
Thank you for leaving a review on your stay.We are so happy that you had a great stay with us and loved everything the hotel had offer especially our central location.We really do hope we get the chance to welcome you back in the future.Kind Regards, Kotel