Hotel dengan Kolam Renang di Westlake

"Check in was at 4pm, our room wasn't clean until 9pm!!! The room was dirty, most lilely due to houskeepimg rushing. There was a line out of the lobby with many other guests upset and unable to check in. This was absolutely unacceptable. Management was little to no help!! Will NEVER stay again "

"The room was clean, we stayed in a pet friendly room. Staff was friendly. Breakfast was good. The only negatives was no one messaged me back on the text line when it said if you need anything message there. Just needed a box fan to block out noise- still haven’t seen a reply to yes or no. They have a small grass pad for dogs which is nice. The fridge made a high pitch motor noise the entire stay. My dog was not a fan- the box fan would have been nice. "

"Had what I needed "

"The staff had to be called multiple times to be able to check in, in the middle of the afternoon. The main room and bed was clean and fine as far as the stay. The bathtub looked filthy and we did not feel confident to shower in it. And the one amenity that is offered, the indoor hot tub, is in an enclosed room that doesnt look like it has been cleaned in months, maybe years. The chairs offered in the room were covered in mildew and The hot tub room itself was covered in mildew and it felt like...

"Clean room and breakfast was ok"