Best Western Western United States hotels

"Rooms were out dated, checking in was a nightmare and it wasn’t even that busy. So there was no excuse for lack of assistance for using the kiosks for check in, paying, and room key self printing. No one told us that there were multiple parking areas that we could use to be closer to the tower we were in. Had to find that out on our own. And NO REFRIGERATOR IN OUR ROOMS"

"The rooms smell like old grease and cigarettes, were not clean and check in was confusing. "

"Too outdated at all level: From the thermostat of the room to the mattress. Also, your staff is not necessarily nice, a smile would go a long way!"

"The shower didn’t work! The air conditioner was not the best. "

"Great rooms for families "

"Room was nice and clean Was a little disappointed with the view couldn't see out because of the add on the building. "

"Very nice and very fancy! "

"Great location"

"Excellent hotel. Great staff! Thank you!!"