Hotel Keluarga di Western Suburbs

"Having stayed at this hotel on several occasions, I chose to return because of its calm, zen-like atmosphere and excellent location, which feels like an oasis after a day in the hustle and bustle of the city. The property is generally very clean, and the lobby creates a welcoming first impression. Unfortunately, the check-in experience was a major let-down and well below the standards I have come to expect from this hotel. While the staff were quick to acknowledge the issue and offered...

"The staff arranged a cake and decorations for my parents 50th wedding anniversary staycation. It was really nice of them to go out of the way. It really made it special . Thank you!"

"The place was good"

"Very clean room, 80% staff excellent (depends on whom you approach), breakf not bad, beach view not bad. "

"Ok"

"We stayed at The Leela Mumbai from 26-29 May with Royal Club access and had an excellent experience.On arrival, we were warmly welcomed and escorted to the Club Lounge, where Gerald handled our check in. As this was our first visit to India since 2020, his friendly, professional and attentive approach immediately put us at ease. He also helped us with our request for interconnecting rooms, showing us the available options and allowing us to choose without any pressure. The outstanding...

"Stayed 1 night. Excellent hotel on the airport. No complaints"