Hotel Marriott Hotels & Resorts di Daerah Barat

"Extended my stay via a separate booking and it took 3 separate reminders at front desk to retain the original room booked. Even then, on the day of extension, front desk claimed my room wasn't in the system despite it being paid for. Sheer laziness on his part, his colleague had to intervene to sort it out. Poor service overall this time round in an otherwise outstanding premises. "

"A refresh is needed. Movenpick is one of my favourite hotels in Madinah for various reasons. My room however was run down. Cupboard and drawer doors were falling off their hinges. Temperature control in the shower was broken (unfixed even after complaining). Housekeeping didn't bother to change sheets or vacuum floor (5 day stay so it was a consistent pattern). "

"Good stay affected by the worst and laziest housekeeping I've ever experienced. Rooms were never cleaned before 4 pm despite several reminder calls a day. I stayed for 6 days and they only changed the sheets on day 5, only because I asked them to. To top it off, I told the room cleaner that I would leave a tip on my final morning. That was the only time in 6 days he bothered to show up in the morning. Shame on Pullman for hiring such lazy employees. Not staying here again. "