Apartments in Western Bay of Plenty District

"In terms of staff and Amenities they were both amazing. heated Pool and kids game room was a winner for our over night stay. Only down side was that size of the room t"

"I was disappointed with the overall attention to detail during my stay. The condition of the linen was below expectations, with towels and bedding appearing worn and discoloured rather than clean and fresh. The pillows were old, thin, and mismatched, and the pillowcases appeared grey despite originally being white. The face cloths were also not in a usable condition. As a result, I felt more comfortable borrowing towels from a friend who lives nearby. The duvet inners were thin and dated, and did not have covers, which impacted comfort. In the kitchen, utensils and glassware were mismatched, and the tea towels were not usable. This stay was intended to be a special weekend away for a friend and I, and it was a significant cost for us. Unfortunately, the quality of the room did not reflect the price or the occasion. While the location is convenient and the parking is good, the overall standard did not meet expectations. As a result, I would not choose to stay here again."

"We traveled from the USA and this was our first stop. We loved it! Yes your patio smells like sulfur sometimes, but that’s to be expected when staying right next to the active geothermal lake. They were very helpful and responsive to all our questions/requests. The breakfast had a great variety and the quality of food, juice, and drinks was truly surprising. The room was very clean, the parking was very convenient."

"Everything was clean and we had everything we needed."

"Very well maintained hotel with large rooms."

"Everything seems okay l"

"As described"

"Great location with an easy walk to the shops and restaurants on the strand. "

"Everything was good 😊"