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"not enough choices on the black jack. didn't like the single deck and already shuffled 6 deck brought from the pit boss was weired"

"My wife and I have stayed at both Best Westerns in Kingman for the past six years. Usually 4 star stays. This time was different. Maybe just a bad weekend. Both ice machines were down. The room smelled like an ash tray even though it is "no smoking". The guest next door kept talking about fighting someone, anyone, he just felt like fighting. Maybe some parking lot security or at least some cameras might help with over ambitious guests. On the positive side, the property is clean, the room was...

"I had no issues with staff but I did not like the experience at this place. It would take us about 10-15 minutes to catch an elevator to our rooms. The elevators alone need to be upgraded. They are super sketch and by sunday, only a few elevators worked. The AC in the hallways does not work. I will not be staying here again."

"Staff was awesome, the park was perfect. You wouldn’t realize your in the middle of Kingman when you wake up if you didn’t already know it. The room and all facilities were well maintained. Highly recommend."

"Staff members were amazing, everything was great clean room also gotta give prop for the cleaning staff that they have good and bad rooms to clean there’s a lot of dirty people that don’t like to pick up, I try my best to leave the room clean as much as I can…. Good job to all the amazing staff"

"The bed was extremely comfortable. The air conditioner cooled the room quickly. The closet is huge. The staff was very nice."

"The rooms were in the worst shape possible. There was food left over in the drawers,pushed behind the restroom door. The security were rude as if they were not there to help with questions but are efficient to try and kick you out. The hallways smelled sooo bad like if a pipe bursted, the whole weekend we were there no resolution. The river was a beautiful relaxed and family friendly environment, the pool on the other hand was not in the best condition. Lovely hotel from the outside but what's...

"Everything was great. The pool was somewhat cold. The tub and bathroom were not the cleanest."