Best Western Westend hotels

"Room was spacious and very clean. Bed was so comfy! Would recommend this hotel."

"The room was clean, well furnished, staff interactions were fine. Honestly the only complaint I have is the hot tub jets were not working. Which was a disappointment, I was looking forward to blasting my back with the jets. Not the end of the world but still. "

"The property was underwhelming. Desperately needing updating (which they were undertaking on a lower floor) The pool and hot tub were clean and it was a decent space. We had only spoken to the front desk staff twice and they were very nice."

"All went well"

"The staff was friendly and helpful No elevator in hotel and though we were only on the 2nd floor we needed to wait for staff to help us carry items up to our room. The room was ok , the view was that of the swimming pool so we had to keep curtains closed, it also had the smell of chlorine throughout the room and was noisy during the early morning and late evening"

"It was ok but I was not impressed the way things went when checking in"

"Clean room and friendly staff. Good Continental breakfast. Great for kids and very close to west mall and great for shopping"

"Not the front desk clerk! Needs more customer service training!"

"Clean rooms, great staff"